Dedicated sales consultant known for exceptional objection handling and relationship-building skills. Committed to delivering personalized service while driving measurable growth through effective follow-up and customer support.
Overview
51
51
years of professional experience
Work History
Sales Consultant
Huffines Chrysler Jeep Dodge Plano
Plano, TX
08.2010 - 05.2025
Developed strong customer relationships through personalized service and product knowledge.
Collaborated with team to achieve sales targets and enhance overall dealership performance.
Utilized CRM software to track customer interactions and streamline follow-up processes.
Conducted product demonstrations, effectively showcasing vehicle features and benefits to clients.
Provided sales and customer service assistance to walk-in traffic
Followed up with existing customers to provide additional support and address concerns.
Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
Internet Sales Manager
AutoNation/Nissan Of Dallas
Dallas, TX
08.2007 - 05.2009
Developed and implemented online sales strategies to enhance customer engagement and drive revenue growth.
Analyzed market trends and customer data to optimize inventory management and product offerings.
Trained and mentored sales team on digital marketing techniques and e-commerce platforms.
Collaborated with cross-functional teams to improve user experience on the dealership website.
Responded to internet inquiries and phone calls in timely matter.
Increased online sales by implementing effective marketing strategies and optimizing website content.
Provided superior and individualized customer service.
Contributed to monthly sales meetings by sharing insights on client feedback, market trends, and potential growth opportunities.
Trained sales staff on company procedures and salesmanship.
Trained new hires on internal systems and processes, ensuring smooth integration into the sales team.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Internet Sales Manager
Bankston Chrysler Jeep Dodge Frisco
Frisco, TX
09.2002 - 07.2007
Evaluated performance metrics to identify areas for improvement in online sales processes.
Fostered relationships with customers through effective communication across digital channels.
Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
Analyzed website performance metrics to identify areas for improvement in user experience.
Developed and executed internet sales strategies to enhance online customer engagement.
New Car Salesman
Bankston Chrysler Jeep Dodge Frisco
Frisco, TX
06.2002 - 09.2002
Engaged customers through effective communication to identify vehicle needs and preferences.
Demonstrated product knowledge by conducting informative vehicle presentations and test drives.
Collaborated with finance team to streamline paperwork processes, enhancing customer experience.
Implemented customer follow-up procedures, improving satisfaction ratings and referral business.
Worked closely with service department to address any post-purchase concerns or issues, fostering long-term relationships with clients.
Maintained a professional appearance at all times while representing the dealership''s high standards of excellence during interactions with clients.
Conducted follow-up calls with clients after purchase, building trust and demonstrating genuine concern for their overall satisfaction.
Participated in ongoing training programs to continually improve sales techniques and product knowledge.
Delivered memorable test driving experiences tailored to individual client preferences, ultimately increasing the likelihood of purchase commitment.
Negotiated favorable deals for both customers and the dealership, balancing client needs with company goals.
Negotiated purchase prices and explained sales, warranty, and optional products.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Responded to customer enquiries via telephone and email.
Developed relationships with repeat clients, fostering loyalty and increasing sales opportunities.
North / West Texas State Manager
Diageo
Dallas, TX
09.2008 - 06.2009
Developed and implemented strategic initiatives to enhance operational efficiency across state operations.
Led cross-functional teams in executing statewide programs and projects, ensuring alignment with organizational goals.
Analyzed market trends and performance metrics to inform decision-making and drive business growth initiatives.
Fostered relationships with key stakeholders to promote collaboration and support community engagement efforts.
Coordinated North Texas-wide training sessions, equipping staff with necessary skills to meet evolving industry standards effectively.
Led strategic initiatives to enhance brand visibility and market penetration across multiple regions.
Developed and executed sales strategies, resulting in improved channel performance and revenue growth.
Managed a team of sales representatives, providing guidance and support for their professional growth.
Supported the successful launch of new products by coordinating marketing campaigns and promotional events across the region.
Streamlined operations by identifying inefficiencies and implementing process improvements.
Colorado State Manager
IDV
Denver, CO
09.2006 - 09.2008
Led statewide initiatives to enhance operational efficiency and drive revenue growth.
Developed strategic partnerships with key stakeholders to improve service delivery across regions.
Oversaw team performance, providing mentorship and training to ensure high-quality standards.
Implemented process improvements that streamlined workflows and reduced operational costs.
Managed budgets effectively, ensuring resource allocation aligned with strategic objectives.
Regional Manager- CO, NM, OK, AR
UDV
Denver, CO
09.2005 - 09.2006
Led regional sales strategy to enhance market penetration and brand visibility.
Developed training programs for management teams to improve operational efficiency and employee performance.
Implemented inventory management systems to optimize stock levels and reduce waste.
Analyzed market trends and competitor activities to inform strategic planning and decision-making processes.
Developed strategic plans to align regional objectives with corporate goals.
Directed regional operations to enhance market penetration and customer engagement.
State Manager
Heublein- Genesis Division
Denver
09.1990 - 09.2005
Led statewide operations, ensuring alignment with corporate strategies and objectives.
Developed and implemented performance metrics to enhance operational efficiency across regions.
Managed cross-functional teams, fostering collaboration and achieving strategic goals.
Analyzed market trends to inform strategic planning and resource allocation decisions.
Oversaw budget management, optimizing resource utilization for maximum impact on profitability.
Sales Management/Market Research
Joseph E Seagram & Sons
New York, NY
06.1974 - 05.1989
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.