Edward Moran
Atlanta,GA
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
12
12
years of professional experience
Work History
Delivery Driver
FedEx:Ground
Austin, TX
05.2018 - 12.2023
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Assisted warehouse personnel in packing orders when necessary.
Package Handler
FedEx:Ground
Austin, Texas
10.2014 - 03.2018
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Organized packages according to type, size, destination, and other specifications.
- Checked all outgoing shipments to ensure accuracy of contents.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
League Admin
Austin Sports and Social
Austin, TX
03.2012 - 08.2014
- Developed and implemented an effective league management system.
- Organized and conducted meetings with team representatives to discuss league rules and regulations.
- Developed strategic plans to improve the overall efficiency of the league.
- Coordinated regular season games and tournament play schedules.
- Recruited, trained, and supervised staff members in order to maintain quality standards within the organization.
- Resolved disputes between teams regarding game results or other issues related to league play.
- Established relationships with sponsors to ensure adequate funding for league activities.
- Facilitated communication between coaches, players, officials, parents, sponsors, and media outlets.
Education
Some College (No Degree) -
Austin Community College
Austin, TXSkills
- Customer Service
- Teamwork and Collaboration
- Product Knowledge
- Active Listening
- Complaint Handling
- Retail sales customer service
- Critical Thinking
- Customer consulting
- Adaptive team player
References
References available upon request.
Timeline
Delivery Driver
FedEx:Ground
05.2018 - 12.2023
Package Handler
FedEx:Ground
10.2014 - 03.2018
League Admin
Austin Sports and Social
03.2012 - 08.2014
Some College (No Degree) -
Austin Community College