Edward Shilling
Edison,NJ
Overview
34
34
years of professional experience
Work History
Order Entry Clerk
OEG Building Materials
02.2023 - 06.2023
- Completed accurate order entry and data verification.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
Appointment Scheduler
Petro Home Services
01.2010 - 01.2023
- Answered phone calls and answered questions from potential customers.
- Handled complaints and questions, and re-directed calls to other team members.
- Acted as first point of contact and set appointments for prospective clients.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
Copy Center Associate
Office Depot
08.2014 - 10.2021
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
- Completed complex customer orders accurately and within quoted time limit.
- Provided mounting and laminating support to preserve and protect documents and photos.
Copy Center Associate
Staples
01.2013 - 10.2017
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
- Completed complex customer orders accurately and within quoted time limit.
- Provided mounting and laminating support to preserve and protect documents and photos.
Order Entry
Brooks Brothers
04.1999 - 10.2011
- Completed accurate order entry and data verification.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Communicated with customers to address order inquiries, changes and cancellations.
- Processed customer orders in line with established policies and procedures.
- Communicated with customers to answer questions and perform account maintenance.
Cash Office Associate
Bradlees Department Store
08.1989 - 10.2000
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits and corporate cash shipments.
- Sorted and counted coin and currency to make change for associates.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
Education
High School Diploma -
Middlesex County Vocational School Perth Amboy
Perth Amboy, NJ06.1990
Skills
- Account Inquiries
- Maintaining Clean Work Areas
- Microsoft Excel
- Accurate Data Entry
Reading
I've been a dependable, and valued employee in many companies. I'm a fast learner and hard worker. Sadly I've often fallen victim to companies I would have stayed at closing up or moving locations.
I've spent a lot of time in the printing, retail, appointment scheduling and some time in data entry.
I'm looking forward to this next adventure.
Timeline
Order Entry Clerk
OEG Building Materials
02.2023 - 06.2023
Copy Center Associate
Office Depot
08.2014 - 10.2021
Copy Center Associate
Staples
01.2013 - 10.2017
Appointment Scheduler
Petro Home Services
01.2010 - 01.2023
Order Entry
Brooks Brothers
04.1999 - 10.2011
Cash Office Associate
Bradlees Department Store
08.1989 - 10.2000
High School Diploma -
Middlesex County Vocational School Perth Amboy
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