Highly-motivated employee with 10 years in customer service and a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
2016
2016
years of post-secondary education
Work History
District Manager in Training
Journeys
Roseville, California
10.2025 - 01.2026
Achieve sales goals and profitability targets in all assigned stores.
Manage Loss Prevention efforts in District
Evaluated employee performance to identify strengths and areas for improvement.
determine action plans to improve sales
and measure results.
Trained staff on product knowledge and sales techniques.
Conducted store audits to ensure compliance with company standards.
Staffs stores within allotted payroll budget
Identify proper placement for employees
keeping in mind location, volume, and motivation.
District Training Manager
Journeys
Santa Maria, CA
11.2017 - 10.2025
Train and develop Sales Associates, Sales Leads, Co-Managers and Managers in Training and Store Managers
Facilitated Store Manager workshops to identify and address training needs and directives
Clarified expectations for staff to maintain alignment with company and store standards
Maintained consistent communication with District Manager