Summary
Overview
Work History
Education
Skills
Languages
References
References
Timeline
Generic

Edwin Alvarez Ramos

Kirkland,WA

Summary

Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Overview

12
12
years of professional experience

Work History

Server

The Cheesecake Factory
Bellevue, WA
10.2023 - Current
  • Trained new employees on restaurant procedures and plating techniques.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.

Server

Las Palmeras Mexican Restaurant
Seattle/ Mill Creek, WA
10.2022 - 10.2023
  • Provided exceptional service to high volume of daily customers.
  • Provided excellent customer service to ensure satisfaction.
  • Set up tables in between patrons to reduce wait times.
  • Worked effectively in team environments to make the workplace more productive.

Bartender

The Back Door
Seattle, WA
10.2022 - 10.2023
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Server

Santa Fe Mexican Grill
Kirkland, WA
05.2016 - 10.2021
  • Took orders from customers accurately and in a timely manner.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Explained menu items, describing ingredients and cooking methods upon request.

Server

Bjs Restaurants Inc
Redmond, WA
03.2015 - 05.2016
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Informed customers of daily specials and signature menu items.
  • Served food and beverages to patrons and confirmed complete orders.

Host/Busser/Server

Olive Garden Restaurant
Kirkland, WA
04.2013 - 03.2015
  • Stocked server areas with supplies before, during and after shifts.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Received and recorded patrons' dining reservations.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Monitored dining area to assess server capacity and estimate wait times.

Education

Associate of Applied Science -

Bellevue College
Bellevue, WA
06-2015

High School Diploma -

Lake Washington High School
Kirkland, WA
06-2013

Skills

  • Multi-tasking
  • Time management
  • Conflict resolution
  • Order accuracy
  • Employee training
  • Menu knowledge
  • Hospitality service expertise
  • High volume dining
  • Safe alcohol service
  • Positive and professional
  • POS system operation
  • Table bussing
  • Quick learner

Languages

Spanish
Professional

References

  • Adriana (Manager) Santa Fe Mexican Grill- 4254924194
  • Brandon (Manager) Cheesecake Factory- 4254506000

References

References available upon request.

Timeline

Server

The Cheesecake Factory
10.2023 - Current

Server

Las Palmeras Mexican Restaurant
10.2022 - 10.2023

Bartender

The Back Door
10.2022 - 10.2023

Server

Santa Fe Mexican Grill
05.2016 - 10.2021

Server

Bjs Restaurants Inc
03.2015 - 05.2016

Host/Busser/Server

Olive Garden Restaurant
04.2013 - 03.2015

Associate of Applied Science -

Bellevue College

High School Diploma -

Lake Washington High School

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Edwin Alvarez Ramos