EDWIN BAEZ
Kissimmee,FL
Summary
Results-oriented Sales Professional with extensive experience in achieving sales targets and fostering client relationships. Strong leadership and strategic thinking skills drive revenue growth and enhance customer satisfaction. Committed to organizational success through effective communication and a customer-centric approach.
Overview
20
20
years of professional experience
Work History
Sales Representative
Vacation Village Resorts at Parkway
10.2025 - Current
- Achieved sales goals through effective strategies
- Partnered with goal-driven sales team to achieve collective sales targets
- Explained advantages of ownership versus renting, highlighting long-term value for clients
- Guided families in understanding cultural diversity through tailored travel experiences
Sales Consultant Elite
Holiday Inn Club Vacations
06.2025 - 10.2025
- Built strong client relationships by proactively addressing concerns and overcoming objections to drive sales
- Delivered persuasive sales presentations that effectively communicated vacation ownership benefits to enhance client understanding
- Collaborated with top-performing sales team to share best practices and strategies that improved overall team success
Sales Representative
Vacation Village Resorts at Parkway
12.2024 - 03.2025
- Achieved sales targets through effective strategies
- Promoted benefits of ownership over renting to enhance client decision-making
- Worked within a high-performing sales team
- Educated clients on travel benefits and cultural insights to enrich their experiences
Sales Representative
Westgate Resorts
02.2024 - 11.2024
- Utilized advanced sales and negotiation strategies to effectively close deals and meet client needs
- Delivered compelling sales presentations to prospective clients
- Cultivated customer relationships based on trust and rapport, enhancing client retention
- Provided exceptional service throughout the sales cycle
Senior Sales Manager
Westgate Travel Club
04.2022 - 01.2024
- Developed and implemented sales strategies to drive growth
- Led and coached sales representatives, enabling achievement of performance goals
- Set and monitored sales targets and quotas to align team efforts with business objectives
- Conducted training sessions and performance evaluations to enhance team skills
Frontline Sales Representative
Wyndham Bonnet Creek
06.2021 - 01.2022
- Applied strong closing techniques to consistently achieve or exceed sales targets
- Established rapport and effectively resolved customer objections to facilitate sales
- Delivered engaging sales presentations that informed customers about timeshare ownership benefits
- Ensured high levels of customer satisfaction
Military Admissions Representative
Full Sail University
10.2011 - 03.2020
- Advised and mentored prospective students and families on educational pathways, fostering informed decision-making
- Assisted students in evaluating educational opportunities, aligning choices with career goals
- Maintained consistent follow-up and support throughout admission process, enhancing student engagement and satisfaction
Director of Resort Operations
Regal Palms Resort & Spa
11.2009 - 10.2010
- Oversaw daily operations, aligning team activities with executive vision to enhance service quality
- Ensured high guest satisfaction and operational excellence
- Managed and trained staff and leadership teams, fostering a motivated environment to achieve operational goals
- Maintained communication with guests and internal teams to address needs and improve overall experience
Sales Representative
Westgate Vacation Villas
03.2006 - 09.2009
- Met or exceeded financial sales targets through effective sales strategies and customer engagement.
- Collaborated with high-performing sales team to develop strategies that drove sales growth.
- Educated clients on ownership benefits and lifestyle advantages, influencing their purchasing decisions.
- Provided families with insights on travel and cultural experiences, enhancing their vacation planning.
Education
High School -
Aldai E. Stevenson High School
01-1989
Skills
- Sales strategy
- Sales tracking software
- Sales reporting tools
- Customer engagement tools
- Customer management
- Data analysis
- Microsoft Excel
- PowerPoint
- Word
- Team leadership
Timeline
Sales Representative
Vacation Village Resorts at Parkway
10.2025 - Current
Sales Consultant Elite
Holiday Inn Club Vacations
06.2025 - 10.2025
Sales Representative
Vacation Village Resorts at Parkway
12.2024 - 03.2025
Sales Representative
Westgate Resorts
02.2024 - 11.2024
Senior Sales Manager
Westgate Travel Club
04.2022 - 01.2024
Frontline Sales Representative
Wyndham Bonnet Creek
06.2021 - 01.2022
Military Admissions Representative
Full Sail University
10.2011 - 03.2020
Director of Resort Operations
Regal Palms Resort & Spa
11.2009 - 10.2010
Sales Representative
Westgate Vacation Villas
03.2006 - 09.2009
High School -
Aldai E. Stevenson High School