Edwin Benitez
Pasadena,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Interpreter
Cyracom International
06.2015 - Current
- Delivered real-time, accurate oral translations and interpretations for clients.
- 911 Dispatch
- Trained other interpreters in specialized field terminologies.
Sales Agent
National Healthcare Agency
07.2014 - 05.2015
- Data Entry
- Customer Service
- Sales
- Insurance Processing
- Oportun
Store Lead-Account Executive
Oportun
Houston, TX
07.2013 - 06.2014
- Store Inventory
- Cash Handling
- Customer Service
- Sales
- Data Entry
Applications Manager
Xerox Services
08.2011 - 07.2013
- Customer Service for Capital One
- Credit Card Applications
- Handled Customer Accounts
Costumer Service Consultant
Advantage Staffing
Houston, TX
05.2009 - 06.2011
- Contract renewals for Reliant Energy Customers
- Customer Service Assistance
- Quality Assurance Verification.
- Recommended additional, useful services to customers to increase overall sales.
Assistant Manager
PLS Check Cashers
Houston , TX
07.2005 - 06.2008
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Check cashing, cash handling, data entry, and debt collections
- Miscellaneous Sales
Cashier
Kroger’s
Houston , TX
09.2004 - 05.2005
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Accepted cash and credit card payments, issued receipts and provided change.
- Customer service desk processing bills, cash handling and wire transfers.
- Dairy stocking on all the shelves in the Dairy Department.
Education
Certificate - Pharmacy Technician
Texas School of Business
05.2009
Diploma -
Robert E. Lee High School/ Wisdom High School
Houston, TX06.2005
Skills
- Type 45 words a minute
- Several Years of Sales and Customer Service Experience
- Dispatch
- Bilingual (Spanish & English)
- Data Entry
- Upselling Products and Services
- Verbal and Written Communication
- Courteous with Strong Service Mindset
- Customer Data Confidentiality
Languages
Timeline
Interpreter
Cyracom International
06.2015 - Current
Sales Agent
National Healthcare Agency
07.2014 - 05.2015
Store Lead-Account Executive
Oportun
07.2013 - 06.2014
Applications Manager
Xerox Services
08.2011 - 07.2013
Costumer Service Consultant
Advantage Staffing
05.2009 - 06.2011
Assistant Manager
PLS Check Cashers
07.2005 - 06.2008
Cashier
Kroger’s
09.2004 - 05.2005
Certificate - Pharmacy Technician
Texas School of Business
Diploma -
Robert E. Lee High School/ Wisdom High School
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