EDWIN BERMUDEZ CORTEZ
Clayton,North Carolina
Summary
Workplace Operations Manager with a background in complex data center operations, risk review, and compliance support. Brings practical process improvements that strengthen resource use, reliability, and team coordination across multidisciplinary groups. Combines technical management, facility operations, and bilingual English-Spanish communication to support efficient, secure workplace performance.
Overview
2
2
Languages
1
1
Certification
12
12
years of professional experience
Work History
Workplace Operations Manager
Progress Software
Raleigh
04.2017 - 10.2026
- Improved resource use through practical process solutions to optimize operational workflows.
- Maintain compliance with industry standards and support infrastructure reliability.
- Use planning and risk review to strengthen operational efficiency.
- Collaborated with multidisciplinary teams to streamline processes and enhance overall performance.
- Supported complex operations in data center environments to enhance system reliability.
Unarmed Security Officer
Securitas Infrastructure-Contract
New Hill
02.2015 - 04.2017
- Monitored and inspected access points of high-risk facilities, including nuclear plants, ensuring safety and security through proactive vigilance.
- Implemented emergency response protocols, effectively maintaining a secure environment and compliance with safety regulations.
- Collaborated with multidisciplinary teams to identify and address potential threats, enhancing overall operational efficiency.
- Facilitated communication with staff, visitors, and external agencies, promoting a cooperative atmosphere in security operations.
- Committed to upholding integrity and professionalism in safeguarding critical infrastructure.
Education
Certfication - Certified Facility Manager
International Facility Management Association
IFMA- Online10-2026
Skills
- Project management
- Operational coordination
- Risk management
- Leadership and team management
- Infrastructure maintenance
- Resource optimization
- Risk assessment
- Vendor coordination
- Site management
- Data management
- Technical management
- Leadership and team management
- Problem solving
- Data management
Personal Information
Title: WORKPLACE OPERATIONS MANAGER
LANGUAGES
English, Spanish
APPLICATIONS AND PROGRAMS
- Asana
- Serraview
- Visual Lease
- Envizi
- Pro-Watch
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- Facility Management Professional Certification
- Sustainability Facility Professional Certification
- Facilities Engineering Management Diploma
Timeline
Workplace Operations Manager
Progress Software
04.2017 - 10.2026
Unarmed Security Officer
Securitas Infrastructure-Contract
02.2015 - 04.2017
Certfication - Certified Facility Manager
International Facility Management Association