Edwin Cardona
Waltham,MA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Il Casale Lexington
04.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
School
Colombia11.2005
Skills
- Beverage Preparation
- Table Bussing
- Safe Food Handling
- Supply Restocking
- Table Setting
- Order Management
- Guest Engagement
- Daily Specials Memorization
- Food Running
- Order Delivery Practices
- Order Accuracy
- Food and Beverage Pairings
- Food Station Setup
- Guest Seating
- Service Prioritization
- Bill Computation
- Cash Handling
- Suggestive Selling
- Wine Service
- Ordering Procedures
- Table Setting Knowledge
- Positive Attitude
- Computer Literacy
- Team Collaboration
- Multitasking Abilities
- Allergy Awareness
- Attention to Detail
- Effective Communication
- Menu Knowledge
- Problem Solving
Certification
Tips Commercial on Premise Alcohol Service Training
Personal References
Jose Nunez - Il Casale Manager - 6172089918
Languages
Spanish
Native or Bilingual
Timeline
Server
Il Casale Lexington
04.2022 - Current
High School Diploma -
School
Similar Profiles
Josiah PurcellJosiah Purcell
Labourer at AJ Casale & DB Casale & GL Casale & TL Casale t/asLabourer at AJ Casale & DB Casale & GL Casale & TL Casale t/as
Elizabeth TouheyElizabeth Touhey
Jewelry Sales Associate at Casale Jewelers- Cory SchifterJewelry Sales Associate at Casale Jewelers- Cory Schifter
Salvatore CocilovoSalvatore Cocilovo
Restaurant Owner at Cucina CasaleRestaurant Owner at Cucina Casale
Joe WangJoe Wang
Assistant Swim Coach at Jewish Community Center Of Greater BostonAssistant Swim Coach at Jewish Community Center Of Greater Boston
Phumipart NgamplungPhumipart Ngamplung
Driver at UberDriver at Uber