EDWIN DALZELL
Springfield,OR
Summary
A sales professional with years of experience networking and providing excellent customer service. Highly motivated professional with experience in the auto and trucking industry providing exceptional customer service and sales experiences to guests. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
26
26
years of professional experience
Work History
Customer Support Specialist
Astec Industries
08.2024 - 12.2024
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Direct factory to dealer sales
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
Inside Sales Representative
Peterson trucks
06.2021 - 04.2024
- Search parts, maintain inventory, customer service, sell parts over the phone, contact customers for sales, Saturday service advisor
Sales
All American Canopy
11.2020 - 06.2021
- Customer service, sales, communicate with venders for warranty and orders, service advisor
Sales Consultant
Power VW
03.2019 - 09.2019
- Automotive sales consultant
Reservation Sales
Enterprise Rent-A-Car
11.2008 - 03.2019
- Customer service and rental car reservation sales
- Maintained a schedule, capture and closure stats for commission plus hourly pay
- Worked remote position from home, autonomous in every way using computer programs and VPN for customer contact
- Maintained a top agent status since hire date
Sales
Kendall Ford of Eugene
12.1999 - 11.2008
- Started in new car sales and achieved top new car and truck salesman many times over the years
- Promoted to used car sales, working with mainly repeat, referral customers
- Specialized in networking, follow up and creating lasting relationships
Sales
Gibson Motor Company
12.1998 - 12.1999
- Worked the entire auto sales experience including meet and greet, sales and follow up
Education
High School Diploma -
Condon High School
01.1993
Skills
- Strong work ethic
- Patience and composure
- Sales techniques
- Upselling strategies
- Attention to detail
- Professional demeanor
- Empathy and understanding
- Telephone etiquette
- Product knowledge
- Customer service orientation
- Excellent communication
- Positive attitude
- Active listening
Timeline
Customer Support Specialist
Astec Industries
08.2024 - 12.2024
Inside Sales Representative
Peterson trucks
06.2021 - 04.2024
Sales
All American Canopy
11.2020 - 06.2021
Sales Consultant
Power VW
03.2019 - 09.2019
Reservation Sales
Enterprise Rent-A-Car
11.2008 - 03.2019
Sales
Kendall Ford of Eugene
12.1999 - 11.2008
Sales
Gibson Motor Company
12.1998 - 12.1999
High School Diploma -
Condon High School
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