Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Edwin Martinez

Marshall,VA

Summary

Proven achiever with a strong background in customer service and sales, demonstrated at Dicks Sporting Goods. Skilled in relationship building and bilingual communication, I excel in teamwork and collaboration, significantly enhancing operational efficiency. My proactive problem-solving and goal-oriented approach have consistently driven sales growth and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Sales Associate

Dicks Sporting Goods
08.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Help customers find what’s best for them
  • Picking online orders, check quality of selected item
  • Maintain a organized back stock

Wrapper Operator

Natures Touch
06.2021 - 08.2023
  • Contributed to cost reduction initiatives through efficient use of materials and resources.
  • Achieved efficient production by effectively operating and maintaining wrapper machines.
  • Maximized productivity by keeping a clean and organized workspace during operation shifts.
  • Ensured product consistency through accurate weighing, measuring, and ingredient mixing.
  • Prevented production delays by anticipating potential issues and proactively addressing them before they became critical.
  • Facilitated smooth transitions between shifts by communicating effectively with incoming operators about machine status and any outstanding issues.
  • Exceeded performance expectations by swiftly adapting to changes in production schedules.
  • Maintained safety protocols at all times, preventing accidents and injuries among coworkers.
  • Maintained optimal equipment performance by carrying out simple hourly maintenance on machines.

Palletizer Operator

Natures Touch
06.2021 - 08.2023
  • Troubleshot equipment malfunctions promptly, ensuring minimal disruption to production schedules.
  • Played a critical role in maintaining overall production timelines by consistently meeting or exceeding performance targets and expectations.
  • Demonstrated strong attention to detail while overseeing the assembly of boxes or trays prior to palletizing operations, ensuring consistent results across all packaged items.
  • Enhanced production efficiency by maintaining and operating palletizing equipment properly.
  • Collaborated with team members to optimize workflow and improve overall productivity.
  • Assisted in training new Palletizer Operators, sharing expert knowledge to enhance their skills and performance.
  • Adapted quickly to changing production requirements, demonstrating flexibility when switching between tasks or responsibilities.
  • Maintained a clean and safe work environment, adhering to strict safety protocols during operation of machinery.
  • Minimized product damage by carefully adjusting palletizing equipment settings for various product types.

Education

Business

Hagerstown Community College
Hagerstown, MD

Fauquier High School
Warrenton, VA
05.2021

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Relationship Building
  • Money Handling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Dicks Sporting Goods
08.2023 - Current

Wrapper Operator

Natures Touch
06.2021 - 08.2023

Palletizer Operator

Natures Touch
06.2021 - 08.2023

Business

Hagerstown Community College

Fauquier High School

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Edwin Martinez