Edwin Ordones
Los Angeles,CA
Summary
Detail-oriented Medical Assistant with expertise in patient scheduling, HIPAA compliance, and effective communication. Proven ability to streamline processes and enhance patient experiences in a fast-paced medical office.
Overview
4
4
years of professional experience
Work History
Medical Assistant/Receptionist
Medical Group of Culver City
Culver City, CA
01.2022 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic flow.
- Assisted in maintaining electronic health records with attention to detail for accuracy.
- Provided front desk support, greeting patients and ensuring a welcoming environment.
- Coordinated communication between patients and medical staff to enhance care delivery.
- Streamlined check-in processes, reducing wait times for incoming patients.
- Ensured compliance with HIPAA regulations while handling sensitive patient information.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Enhanced office productivity by handling high volume of callers per day.
- Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Processed medical records requests from outside providers according to facility, law firms.
Education
Medical Assistant - Medical Assitant
American Career College
CA12-2021
High School Diploma -
Assurance Learning Academy
Los Angeles, CA09-2020
Skills
- Medical office procedures
- Initiative-taking
- Healthcare industry
- Medical receptionist experience
- Patient check-in and check-out
- Front desk operations
- HIPAA compliance
- Patient scheduling
- Microsoft office
- Reminder calls
- Electronic medical records
- Insurance verification
- Appointment scheduling
- Telephone etiquette
- Records maintenance
- Insurance claims
- Insurance verifications
- Teamwork
- Customer service
- Time management
- Attention to detail
- Problem-solving
- Multitasking
- Organizational skills
- Effective communication
- Data entry
- Scheduling tests and procedures
- Bilingual
Timeline
Medical Assistant/Receptionist
Medical Group of Culver City
01.2022 - Current
Medical Assistant - Medical Assitant
American Career College
High School Diploma -
Assurance Learning Academy