Edwin Peralta

• Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
• Assisted server training process for improved employee retention and quicker onboarding.
• Assisted management in creating a new menu, resulting in increased sales and customer satisfaction.
• Implemented upselling techniques, boosting overall revenue for the restaurant.

W

• Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
• Worked with housekeeping team to provide quick turn around times for all vacation rentals.
• Assisted valet service for parking and retrieving vehicles.