Edwin Santana
Pembroke Pines,FL
Summary
Passionate PTCB nationally certified and multi-state registered pharmacy technician bringing over 8 years of experience in the field, dedicated to helping serve patients and to providing solutions to hospitals around the country. Excellent communication and problem solving abilities. Detail oriented and affable team player with talent for operating efficiently in fast-paced, dynamic environments.
Overview
9
9
years of professional experience
Work History
Implementation Specialist
INTELLIGUARD
11.2023 - Current
- Streamlined implementation processes by effectively collaborating with cross-functional teams and project stakeholders.
- Reduced client onboarding time by developing comprehensive training materials and delivering tailored user sessions.
- Enhanced customer satisfaction with timely resolution of issues during project implementations.
- Ensured seamless system integration, conducting thorough testing and troubleshooting before final deployment.
Certified Pharmacy Technician (Travel)
Rapid Staffing
10.2023 - 11.2023
- Sterile and non-sterile medication compounding.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Solved problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Certified Pharmacy Technician (Travel)
Christ Hospital
04.2022 - 06.2023
- Assisted in new Pyxis ES implementation.
- Sterile and non-sterile medication compounding.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Solved problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Certified Pharmacy Technician (Travel)
Bozeman Health Deaconess Hospital
11.2021 - 03.2022
- Trained new employees in all pharmacy tech duties.
- Created and implemented new technician workflow practices for more efficient pharmacy operations.
- Aided pharmacy buyers with inventory management.
- Assisted in special projects such as adding and removing meds from Omnicell cabinets as appropriate, correctly labeling shelved products, end-of-year inventory, and recalls.
- Triage phone calls appropriately.
- Answer messages by nursing through EPIC, and follow-through till completion.
- Compounded sterile IV admixtures using aseptic technique for STAT and routine/cartfill doses.
- Prepared and delivered oral cartfill meds to appropriate Omnicell locations.
Certified Pharmacy Technician (Travel)
Baptist Health
09.2021 - 10.2021
- Chaired project regarding outdated medication in Pyxis to ensure hospital and JCAHO compliance.
- Created workflow for overnight technicians.
Certified Pharmacy Technician (Travel)
Bozeman Health
04.2021 - 08.2021
- Aided in COVID-19 vaccination clinics by preparing hundreds of Pfizer and Jansen vaccines.
Certified Pharmacy Technician (Travel)
University Medical Center
11.2020 - 04.2021
- Aided in COVID-19 crisis.
- Assisted in county run vaccination process by preparing hundreds of Pfizer and Moderna vaccines.
- Knowledgeable of both Pfizer and Moderna vaccines (appropriate preparations, expirations, etc).
- Prepacked medication using Pack-Edge and MILT.
- Prepare other non-sterile compounds to the needs of the pharmacy/patients.
- Prepare unit dose, patient specific, oral liquid cartfill.
- Prepare and sort premixed IV medication via DoseEdge.
- Package and sort cartfill and Pyxis replenishment.
- Help receive and sort pharmacy order.
Certified Pharmacy Technician (Travel)
Phoebe Putney Health System
08.2020 - 10.2020
- Aided in COVID-19 crisis
- Maintained proper aseptic technique while mixing COVID-19 medication as well as other IV admixtures
Certified Pharmacy Technician (Travel)
AMI Health
08.2020 - 08.2020
- Aided in COVID-19 crisis
- Work with Safety personnel to ensure safest medication delivery method between the "Hot-zone" and "Cold-zone".
- Serve as pharmacy representative at Georgia World Congress Center "pop-up" hospital, as well as the medication liaison for nursing staff
- Work with physicians/providers and pharmacists to clarify patient medication orders
Certified Pharmacy Technician (Travel)
Christ Hospital
05.2020 - 07.2020
- Aided in COVID-19 emergency
- Created workflow for overnight technicians
Patient Registration Coordinator
Option Care Enterprises Inc.
01.2020 - 04.2020
- Coordinate patients' projected care with Account Managers and Care Team Specialists via email and phone.
- Verify patients' pharmacy and home health benefits with insurance companies.
- Enter prescription orders into CPR+ to allow quick and seamless dispensing by pharmacist.
- Run test-claims to provide patients with accurate co-pay responsibility.
- Communicate with patients to verify delivery information, and address any questions they may have
- Reviewed and corrected claim errors to facilitate smooth processing.
Certified Pharmacy Technician II
Memorial Healthcare System
08.2015 - 01.2020
- Conducted interventions with patients to address any medication based concerns and to set up and modify patient home medication profiles in EPIC to assist pharmacists and physicians verify and clarify orders
- Prepared intravenous solutions, admixtures, and other solutions using aseptic techniques
- Supervised pharmacy technicians and coordinated day-to-day assignments
- Coordinated verification and filling of numerous daily medication orders in a high-volume inpatient pharmacy environment
- Helped pharmacist clear problematic prescriptions and address questions from healthcare providers to keep pharmacy running efficiently
- Solved customer problems in-person or over the telephone by providing assistance with placing orders, navigating systems and locating items
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
- Restocked automated medication dispensing equipment
Education
Bachelor of Science - Biology
Florida International University
Miami, FL05.2017
Pharmacy Technician Certification -
Broward College
Fort Lauderdale, FL05.2015
Skills
- Efficient interpersonal communication (written/verbal)
- Organized
- Quick learner
- Autonomous
- Team collaboration
- Proficient in Spanish
- Direct sales experience
- Proficient in Microsoft Office
- Proficient in EPIC, Pyxis, Omnicell, MediTech, Dose Edge, Pharmogistics/Logistics, Pack-EDGE UD, Medi-Dose MILT4, Traysafe
- BLS Certified
Timeline
Implementation Specialist
INTELLIGUARD
11.2023 - Current
Certified Pharmacy Technician (Travel)
Rapid Staffing
10.2023 - 11.2023
Certified Pharmacy Technician (Travel)
Christ Hospital
04.2022 - 06.2023
Certified Pharmacy Technician (Travel)
Bozeman Health Deaconess Hospital
11.2021 - 03.2022
Certified Pharmacy Technician (Travel)
Baptist Health
09.2021 - 10.2021
Certified Pharmacy Technician (Travel)
Bozeman Health
04.2021 - 08.2021
Certified Pharmacy Technician (Travel)
University Medical Center
11.2020 - 04.2021
Certified Pharmacy Technician (Travel)
Phoebe Putney Health System
08.2020 - 10.2020
Certified Pharmacy Technician (Travel)
AMI Health
08.2020 - 08.2020
Certified Pharmacy Technician (Travel)
Christ Hospital
05.2020 - 07.2020
Patient Registration Coordinator
Option Care Enterprises Inc.
01.2020 - 04.2020
Certified Pharmacy Technician II
Memorial Healthcare System
08.2015 - 01.2020
Bachelor of Science - Biology
Florida International University
Pharmacy Technician Certification -
Broward College
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