Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edwundra Smith

Bessemer

Summary

Dynamic leader in community operations with expertise in budget development, staff management, and strategic planning. Committed to enhancing resident satisfaction through effective operational initiatives and training programs.

Overview

9
9
years of professional experience

Work History

Assistant Executive Director

Sagora Senior Living
Hoover, AL
09.2025 - Current
  • Led operational initiatives to enhance resident engagement and satisfaction across multiple communities.
  • Developed and implemented training programs for staff, improving service quality and adherence to best practices.
  • Coordinated budget preparation and resource allocation to optimize community operations and enhance financial performance.
  • Established strategic partnerships with local organizations to expand service offerings and improve community outreach efforts.

Concierge

Sagora Senior Living
Hoover, AL
11.2024 - 09.2025
  • Managed resident inquiries, providing prompt assistance and ensuring satisfaction.
  • Coordinated transportation services for residents, enhancing mobility and access to community activities.
  • Developed relationships with local vendors, securing quality services and resources for residents.
  • Led orientation sessions for new residents, facilitating smooth transitions into the community.

Operations Manager

Aimbridge Hospitality
IRONDALE, AL
06.2017 - 04.2024
  • Streamlined daily operations to enhance efficiency and service quality across multiple properties.
  • Developed and implemented standard operating procedures to ensure compliance with brand standards.
  • Led cross-functional teams to execute operational strategies, resulting in improved guest satisfaction scores.
  • Mentored junior staff on best practices for inventory management and cost control initiatives.

Education

Associate of Science - Health Care Administration

DeVry University
Chicago, IL
11-2026

Skills

  • Budget development
  • Human resources management
  • Fundraising expertise
  • Relationship building
  • Leadership development
  • Resident satisfaction
  • Operational planning
  • Operations management
  • Staff management
  • Compliance and regulations
  • Strategic planning
  • Budgeting and financial management
  • Team bonding

Timeline

Assistant Executive Director

Sagora Senior Living
09.2025 - Current

Concierge

Sagora Senior Living
11.2024 - 09.2025

Operations Manager

Aimbridge Hospitality
06.2017 - 04.2024

Associate of Science - Health Care Administration

DeVry University

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