Edyn Pforr
Castle Rock,CO
Summary
Dynamic sales professional with extensive experience in customer service, excelling in retail sales strategies. Proven ability to enhance customer satisfaction through personalized recommendations and effective team collaboration. Skilled in point-of-sale systems, consistently driving store traffic and maintaining high-quality standards in visual merchandising.
Overview
10
10
years of professional experience
Work History
Sales Associate
Perspire Sauna Studio
Castle Rock, Colorado
10.2024 - Current
- Maintained a clean and organized sales floor environment.
- Demonstrated product features and benefits for customers' needs.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted clients in understanding appointment procedures and services offered.
Retail Keyholder
Estee Lauder
Castle Rock, Colorado
11.2023 - 09.2024
- Assisted customers with product selection and provided personalized recommendations.
- Maintained inventory levels and restocked shelves to ensure product availability.
- Implemented promotional events to engage customers and boost store traffic.
- Inspected merchandise prior to stocking shelves or displays to ensure quality control standards were met.
Sales Associate
Exxel Outdoors
Castle Rock, Colorado
05.2023 - 11.2023
- Assisted customers with product selections and inquiries.
- Processed transactions accurately using point-of-sale systems.
- Stocked shelves and ensured product availability for customers.
- Collaborated with team members to enhance customer service experiences.
Beauty Advisor
Dillards Department Store
Lone Tree, Colorado
08.2022 - 05.2023
- Advised customers on skincare and cosmetic product selection.
- Conducted skin analysis to recommend personalized beauty solutions.
- Maintained cleanliness and visual merchandising standards in display areas.
- Assisted in training new beauty advisors on product knowledge and sales techniques.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
Server
Hacienda colorado
Lone Tree, Colorado
06.2020 - 08.2022
- Provided exceptional customer service in fast-paced dining environment.
- Took orders accurately and communicated special requests to kitchen staff.
- Handled cash transactions and processed payments efficiently at register.
- Resolved guest complaints promptly, ensuring satisfaction during their visit.
Server
Maddies bier garten
Castle Rock, Colorado
03.2017 - 03.2020
- Maintained cleanliness and organization of dining area throughout shifts.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Gymnastics Coach
Chameleon Gymnastics
Castle Rock, Colorado
05.2015 - 03.2017
- Developed and implemented training programs for gymnastic techniques and skills.
- Provided individual coaching to improve athlete performance and confidence.
- Collaborated with other coaches to create a positive team environment.
- Maintained equipment and gymnastics facilities for safe training conditions.
- Adapted coaching methods based on individual needs of each athlete.
Education
License - Cosmetology
Empire Beauty School
Littleton, CO10-2023
High School Diploma -
Douglas County High School
Castle Rock, CO05-2019
Skills
- Customer service
- Point-of-sale systems
- Appointment scheduling
- Team collaboration
- Friendly and outgoing
- Visual merchandising
- Product knowledge
- Retail sales strategies
Timeline
Sales Associate
Perspire Sauna Studio
10.2024 - Current
Retail Keyholder
Estee Lauder
11.2023 - 09.2024
Sales Associate
Exxel Outdoors
05.2023 - 11.2023
Beauty Advisor
Dillards Department Store
08.2022 - 05.2023
Server
Hacienda colorado
06.2020 - 08.2022
Server
Maddies bier garten
03.2017 - 03.2020
Gymnastics Coach
Chameleon Gymnastics
05.2015 - 03.2017
License - Cosmetology
Empire Beauty School
High School Diploma -
Douglas County High School