EDDYLI LEONARDO
Bronx,USA
Summary
Bilingual administrative professional (English & Spanish) with experience in front desk operations, customer service, scheduling, cash handling, and patient support. Organized, detail-oriented, and quick to learn new systems while providing excellent customer service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
HOSTESS
Duffy's Diner
Haverhill, MA
11.2025 - 07.2026
- Coordinated guest seating and waitlists to optimize table turnover.
- Handled takeout orders and payments with attention to detail, ensuring accurate transactions.
- Answered phones and assisted customers with orders and inquiries.
- Collaborated with servers and kitchen staff to facilitate seamless daily operations.
FRONT DESK RECEPTIONIST
Dr. Linda Massod Dental
Danvers, MA
10.2023 - 10.2024
- Coordinated front desk operations, scheduling, and patient check-in to ensure smooth daily workflow.
- Processed insurance information, payments, and appointment documentation, ensuring accuracy and compliance.
- Processed insurance information, payments, and appointment documentation.
- Handled multi-line phones and assisted patients with scheduling to enhance customer service experience.
- Learned dental office software quickly and resolved basic technical issues.
CASHIER
Market Basket
Haverhill, MA
11.2022 - 10.2023
- Processed cash, credit, and debit transactions, ensuring accuracy to enhance customer satisfaction.
- Assisted customers with purchases and addressed inquiries, contributing to a positive shopping experience.
- Maintained organized checkout and sales floor areas to facilitate efficient customer flow.
- Worked efficiently during high-volume business hours.
SECRETARY
Easy Living Shelter Inc.
Bronx, NY
07.2022 - 09.2022
- Organized legal and administrative documents to ensure efficient retrieval and compliance.
- Drafted correspondence and distributed daily emails to streamline communication among team members.
- Assisted with community events and sponsorship outreach to enhance community engagement and support.
- Assisted with community events and sponsorship outreach.
Education
High School Diploma -
Metropolitan High School
Bronx, NY01-2022
Skills
- Customer Service
- Front Desk Operations
- Scheduling
- Multi-Line Phones
- Cash Handling
- Data Entry
- Record Management
- Microsoft Office
- Google Suite
- Google Docs
- Customer Interaction
- Table Management
Timeline
HOSTESS
Duffy's Diner
11.2025 - 07.2026
FRONT DESK RECEPTIONIST
Dr. Linda Massod Dental
10.2023 - 10.2024
CASHIER
Market Basket
11.2022 - 10.2023
SECRETARY
Easy Living Shelter Inc.
07.2022 - 09.2022
High School Diploma -
Metropolitan High School