Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kody Nance

Carrollton,TX

Summary

Accomplished Implementation Consultant, Training Specialist and Account Manager with a proven track record. Excelled in leading successful training sessions, software launches, and client account management.

Overview

10
10
years of professional experience

Work History

Implementation Consultant

Simpro Group
09.2021 - Current
  • Led clients through the implementation and training process to ensure a successful launch.
  • Consulted with clients to discern their specific needs to reach their end goals.
  • Advised client on best options to setup software to meet their workflows
  • Trained appropriate office staff on Simpro Premium and field technicians on Simpro Mobile
  • Conducted a post Go Live session a week after launch to make any final adjustments or retraining that
    were needed.

IT and RamQuest Specialist

Fair Texas Title
04.2018 - 07.2021
  • Managed their RamQuest software solution.
  • Responsible for maintenance of all employees in Broadview phone system, and Outlook.
  • Worked with the networking vendor to set up networks in new offices.
  • Opened 5 new offices and relocated 4 offices.
  • Troubleshoot issues with current employee computers and programmed computers for new employees.

Training Specialist

RamQuest, Inc.
03.2014 - 04.2018
  • Trained clients both on-site and via web on all the RamQuest suite of products.
  • Specialized in assisting clients by creating template documents and coding forms within the RamQuest
    software. When the documents are completed in the software they become legal documents so attention to
    detail was paramount.
  • Completed on-site Business Process Analysis to assist clients in streamlining their daily use of our
    software thus increasing worker satisfaction and productivity.
  • Provided sales and marketing department assistance leading software demonstrations on specific aspects
    or the complete system. Assisted Implementation with building out the base software with the clients
    required information.

Education

BBA - Real Estate

University of North Texas
Denton
12.1995

Skills

  • Software Implementation
  • Implementation Management
  • Requirements Gathering
  • User Documentation Development
  • Attention to Detail
  • Team Training
  • Online Training Services
  • Customer Support
  • Project Management
  • Client management
  • Client training

Timeline

Implementation Consultant

Simpro Group
09.2021 - Current

IT and RamQuest Specialist

Fair Texas Title
04.2018 - 07.2021

Training Specialist

RamQuest, Inc.
03.2014 - 04.2018

BBA - Real Estate

University of North Texas

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Kody Nance