Effie Coombs
Vernal,UT
Summary
Dynamic retail professional with a proven track record at Office Depot, excelling in customer service and teamwork. Enhanced customer loyalty through personalized experiences and efficient cash handling. Demonstrated strong problem-solving skills by streamlining processes, ensuring product availability, and maintaining an organized store environment. Committed to improving customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Sales Associate
Office Depot
03.2024 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Retail Sales Associate
Kohl's
08.2023 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Monitored sales trends to advise on restocking, ensuring popular items were always available.
- Streamlined checkout process, reducing wait times and improving customer satisfaction.
Education
Bachelor of Science - Geosciences
Southern New Hampshire University
2500 N River Road, Manchester, NH, 0310605-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Office Depot
03.2024 - 10.2024
Retail Sales Associate
Kohl's
08.2023 - 09.2023
Bachelor of Science - Geosciences
Southern New Hampshire University
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