EFRAIN CHOJOLAN-MORALES
ALBUQUERQUE,New Mexico
Summary
Dynamic sales consultant with over 10 years of experience in retail environments. Expertise in building rapport, managing time effectively, and utilizing closing techniques to achieve sales goals. Eager to contribute to a team-oriented workplace focused on enhancing customer experiences.
Overview
22
22
years of professional experience
Work History
Sales Consultant
American Home Furnishings
1200 CARLISLE BLVD NE STE B, ALBUQUERQUE NM 87110
08.2022 - Current
- Engaged customers to understand needs and recommend suitable home furnishings.
- Conducted product demonstrations, showcasing features and benefits to drive sales.
- Maintained up-to-date knowledge of inventory and current promotions to inform customers.
- Collaborated with team members to create visually appealing displays, enhancing customer experience.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Associate
Ashley Furniture Homestore
Albuquerque, NM
08.2012 - 08.2022
- Assisted customers in product selection, ensuring a positive shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate value to customers.
- Processed transactions accurately using point-of-sale systems, enhancing checkout efficiency.
- Collaborated with team members to achieve store sales goals and maintain inventory levels.
- Responded to customer inquiries and resolved issues promptly, fostering customer loyalty.
- Organized merchandise displays to optimize aesthetic appeal and drive sales engagement.
- Built relationships with customers to encourage repeat business.
Sales Associate
American Home Furnishings
Albuquerque, NM
03.2006 - 08.2012
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Furniture Row
Albuquerque, NM
01.2004 - 11.2004
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our funiture.
Education
High School Diploma -
Santa Ana High
Santa Ana, CANo Degree - Accounting
Santa Ana Collage
Santa Ana, CASkills
- Time management
- Customer relationship
- Objection handling
- Team player
- Prospecting skills
- Closing techniques
Accomplishments
- Ranked #top 5 in Albuquerque for 6 years.
- Successfully launched mattress and adjustable bases
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Consultant
American Home Furnishings
08.2022 - Current
Sales Associate
Ashley Furniture Homestore
08.2012 - 08.2022
Sales Associate
American Home Furnishings
03.2006 - 08.2012
Sales Associate
Furniture Row
01.2004 - 11.2004
High School Diploma -
Santa Ana High
No Degree - Accounting
Santa Ana Collage