Dynamic operations leader with experience in managing cross-departmental workflows and implementing inventory management processes. Skilled in decision-making and conflict resolution, contributing to improved team performance and service excellence.
2
Languages
9
years of professional experience
Work History
Operations Manager
9 Months
Walmart | Brandon, FL | 11.2025 - 08.2026
Managed daily operations to ensure efficient workflow across departments.
Coordinated team schedules to enhance productivity and maintain service excellence.
Implemented inventory management processes to optimize stock levels and reduce waste.
Trained new staff on operational procedures and company policies for seamless integration.
Assisted in analyzing performance metrics to identify areas for process improvement.
Fulfillment Team Lead
11 Months
Walmart | Riverview, FL | 11.2024 - 10.2025
Led daily operations to ensure efficient order fulfillment and timely dispatch of products.
Monitored workflow to optimize processes and reduce delays in order processing.
Implemented quality control measures to maintain high standards in order accuracy.
Trained team members on best practices for inventory management and safety protocols.
Fresh Team Lead
1 Year 3 Months
Walmart | Riverview, FL | 08.2023 - 11.2024
Led team in daily operations, ensuring efficient workflow and high service standards.
Coordinated schedules and assignments, maximizing productivity across multiple departments.
Mentored new associates, enhancing onboarding process and improving team cohesion.
Implemented inventory management techniques to optimize stock levels and reduce waste.
Stocking Lead
3 Years 3 Months
Walmart | Riverview, FL | 05.2020 - 08.2023
Implemented efficient stocking processes, reducing restock times and improving overall workflow.
Supervised stocking operations, ensuring timely and accurate product placement on shelves.
Trained and mentored team members on best practices for inventory management and safety protocols.
Retail Sales Associate
2 Years 5 Months
Walmart | Brandon, FL | 12.2017 - 05.2020
Enhanced customer service by addressing inquiries and resolving issues promptly.
Implemented visual merchandising strategies to boost product visibility and sales engagement.
Trained new associates on sales techniques and store policies for improved performance.
Maintained accurate inventory levels through regular stock audits and restocking procedures.
Collaborated with team members to ensure efficient checkout processes during peak hours.
Education
High School Diploma
Escuela Superior Emilio R Delgado | Corozal, PR | 05.2006