Overview
Work History
Education
Skills
Certificates And Awards
Hobbies and Interests
Certification
Timeline
CustomerServiceRepresentative

Egwuna Amu Brown

Teacher
Kissimmee,FL

Overview

6
6
years of professional experience
1
1
Certification

Work History

Teacher

Poinciana ChristiannPrepatory School
08.2024 - 11.2024
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Customer Service Representative

McDonald’s
05.2019 - 02.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.

Paraprofessional

UCP of Central Florida
08.2022 - 05.2023
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.

Teacher

Port Antonio High School
01.2021 - 01.2022
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Education

Bachelors of Science Degree - Education

College of Agriculture Science and Education

Diploma -

Steer Town Academy
12.2018

Skills

  • Critical thinking
  • Collaboration
  • Mathematics
  • Child Development
  • Active Listening
  • Leadership
  • Communication skill
  • Creativity
  • Problem-Solving
  • Data Analysis
  • Software application
  • Computer literacy
  • Microsoft Word/Excel/Powerpoint
  • Microsoft Publisher
  • Insurance agent
  • Complaint resolution
  • Research
  • Customer relationship management (CRM)
  • Data entry
  • Customer service
  • Active listening

Certificates And Awards

  • Certificate-Jamaica Mentorship and Beginning Teachers Induction Programme- Jamaica Teaching Association, 2022
  • Deans list awardee for Academic Performance, College of Agriculture, Science and Education, 2019-2020 and 2021-2022
  • Outstanding speech and drama, Eisteddfod Competition, 2019
  • Rio Tinto Alcan Legacy Scholarship, 2018-2021
  • Mini miss Steer Town academy, 2016
  • Miss Steer Town Academy, 2017
  • First Runner up Miss Brown’s Town, 2018
  • First runner up Miss Marlin tournament, 2019

Hobbies and Interests

  • Reading
  • Writing Poems/novels
  • Dancing
  • Music
  • Embroidery
  • Modelling
  • Socialising

Certification

  • Child Development Associate (CDA) Certificate
  • First Aid Certification

Timeline

Teacher

Poinciana ChristiannPrepatory School
08.2024 - 11.2024

Paraprofessional

UCP of Central Florida
08.2022 - 05.2023

Teacher

Port Antonio High School
01.2021 - 01.2022

Customer Service Representative

McDonald’s
05.2019 - 02.2024

Bachelors of Science Degree - Education

College of Agriculture Science and Education

Diploma -

Steer Town Academy
Egwuna Amu BrownTeacher