Egypt Payton
Philadelphia,Pennsylvania
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Home Depot, adept in cash handling and fostering positive relationships. Demonstrates exceptional time management and empathy, consistently meeting deadlines with over 90% accuracy in fast-paced environments. Skilled in team collaboration and effective communication, ensuring operational excellence and reliability. Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
4
4
years of professional experience
Work History
Cashier
Home Depot
04.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
E Shopper
Giant Direct
10.2023 - 12.2023
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Selected best-quality perishable items such as meat and produce.
- Demonstrated speed and accuracy in order item selection.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Cashier
Dunkin' Donuts
02.2020 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Psychology
Regent University
Virginia Beach, VA05-2029
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
Accomplishments
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Cashier - Achieved highest Number of new credit accounts opened within one-month period.
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Cashier
Home Depot
04.2024 - 08.2024
E Shopper
Giant Direct
10.2023 - 12.2023
Cashier
Dunkin' Donuts
02.2020 - 05.2020
Bachelor of Science - Psychology
Regent University
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