Detail-oriented professional with extensive experience in emergency dispatch and residential real estate. Skilled in conflict resolution, clear communication, and prioritizing urgent needs. Reliable in coordinating information, organization, multi-tasking, supporting clients, and delivering accurate results under pressure.
Overview
19
19
years of professional experience
Work History
Public Safety Dispatcher
Town of West Hartford
West Hartford, Connecticut
10.2013 - Current
Answers emergency calls for the Town of West Hartford public safety services, gives instructions to callers in emergency situations, inputs calls and data into CAD system.
Prioritizes incidents for the Town of West Hartford emergency response.
Monitors radio traffic for the Town of West Hartford responders.
Dispatches fire and EMS units using CAD and Radio systems.
Realtor
Keller Williams Legacy Partners
West Hartford, Connecticut
11.2007 - Current
Prepares listing agreements, purchase contracts, and closing documents using Keller Williams systems
Advises buyers and sellers through residential real estate transactions at Legacy Partners
Markets properties through MLS listings, open houses, and digital promotion
Conducts property showings and guided clients through home features and neighborhood details
Negotiates offers, counteroffers, and terms with clients, agents, and lenders
Builds client relationships through follow-up calls, emails, and referral networking
Researches market trends and prepared comparative market analyses for pricing guidance
Coordinates inspections, appraisals, and closing steps with escrow and title teams