Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Eileen Diaz Puentes

ABA INSTITUTE
Cape Coral,Fl
Eileen Diaz Puentes
1
Certification
9
years of professional experience

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Work History

Human Resources Assistant

1 Month
ABA INSTITUTE | 05.2026 - Current
  • Coordinated recruitment processes, ensuring timely communication with candidates and hiring managers.
  • Developed and maintained employee records using HRIS systems to enhance data accuracy.
  • Assisted in onboarding new employees, providing orientation and necessary training materials.
  • Supported performance management initiatives by tracking employee evaluations and feedback sessions.
  • Collaborated with department heads to identify staffing needs, ensuring optimal workforce allocation.

Custodian

3 Years 5 Months
SCHOOL DISTRICT OF LEE COUNTY | 12.2022 - 05.2026
  • Maintained cleanliness and sanitation standards in classrooms, restrooms, and common areas.
  • Operated cleaning equipment including floor buffers and vacuum cleaners efficiently.
  • Assisted in inventory management of cleaning supplies and equipment, ensuring availability for daily operations.
  • Developed effective cleaning schedules to ensure consistency and thoroughness across all facilities.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.

Medical Assistant

2 Years 7 Months
ACEVEDO HEALTH CENTER | 02.2020 - 09.2022
  • Administered patient care procedures, ensuring adherence to clinical protocols and safety standards.
  • Coordinated appointment scheduling, optimizing patient flow and reducing wait times effectively.
  • Assisted in the management of electronic health records, maintaining accuracy and confidentiality of patient information.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.

Manager Assistant

2 Years 11 Months
12401 NE LLC (MIAMI) | 01.2017 - 12.2019
  • Coordinated team schedules to optimize workflow and enhance productivity.
  • Developed training materials to onboard new staff effectively.
  • Conducted regular performance reviews to ensure alignment with organizational goals.
  • Initiated process audits that resulted in improved compliance and effectiveness.
  • Streamlined administrative processes by implementing efficient filing and organization systems.
  • Handled confidential information with discretion, maintaining a high level of trust among employees and executives alike.
  • Assisted in the hiring process by screening resumes, scheduling interviews, and conducting reference checks for potential candidates.

Education

Medical Assistant

American Allied Health | 01-2026

Registered Behavior Technician

Autism Partnership Foundation | 01-2022

Phlebotomy Technician

National Association Healthcare Technicians | 01-2019

Financial Administration Technician

COP. Special System | 01-2004

Middle and High School

Jose Eusebio Caro | Colombia | 01-2002

Elementary School

Centro Educative Basic No.60 | Colombia | 01-1996

Skills

Microsoft Office
HIPAA compliance
Specimens collection and processing
Patient scheduling
Patient care
Clinical documentation
Electronic health records
Vital sign monitoring
Sterilization techniques
Patient documentation
Blood pressure measurement
Phlebotomy

Certification

  • RMA - Registered Medical Assistant
  • RBT - Registered Behavior Technician
  • PT - Phlebotomy Technician

Languages

Spanish
Native or Bilingual

Timeline

Human Resources Assistant

ABA INSTITUTE
05.2026 - CurrentRead More

Custodian

SCHOOL DISTRICT OF LEE COUNTY
12.2022 - 05.2026Read More

Medical Assistant

ACEVEDO HEALTH CENTER
02.2020 - 09.2022Read More

Manager Assistant

12401 NE LLC (MIAMI)
01.2017 - 12.2019Read More

COP. Special System

Financial Administration Technician
Read More

National Association Healthcare Technicians

Phlebotomy Technician
Read More

Autism Partnership Foundation

Registered Behavior Technician
Read More

American Allied Health

Medical Assistant
Read More

Jose Eusebio Caro

Middle and High School
Read More

Centro Educative Basic No.60

Elementary School
Read More
Eileen Diaz Puentes