Summary
Work History
Education
Skills
Languages
Timeline
Generic

Eilene Pena

Houston

Summary

Outgoing Sales Associate known for effective communication and relationship selling. Demonstrated ability to engage customers and resolve issues efficiently, driving repeat business and maintaining high satisfaction levels.

Work History

Sales Associate

Daiso
Humble, TX
08.2024 - 11.2024
  • Responded promptly to customer inquiries, fostering positive relationships and repeat business.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Assisted customers in product selection, enhancing shopping experience and satisfaction.

Education

High School Diploma -

Chester W. Nimitz Senior High School
Houston, TX
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Friendly and outgoing
  • Self-checkout assistance
  • Relationship selling
  • Professional demeanor
  • Cash handling accuracy
  • Cash register operation
  • Relationship building
  • Outgoing personality

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Daiso
08.2024 - 11.2024

High School Diploma -

Chester W. Nimitz Senior High School