EJ Fugate
Acworth,GA
Summary
Dynamic Care Manager with extensive experience at Live Oak Senior Care, specializing in crisis intervention and patient advocacy. Proven ability to develop comprehensive care plans and enhance client engagement, resulting in improved health outcomes. Skilled in resource management and committed to delivering high-quality, compassionate support to clients and their families. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
21
21
years of professional experience
Work History
Care Manager
Self-employeed
Acworth , GA
02.2021 - Current
- Assisted clients in developing and achieving short-term and long-term goals.
- Provided crisis intervention services as needed, ensuring client safety and access to appropriate resources.
- Implemented strategies to improve client engagement and adherence to care plans.
- Offered emotional support to help patients cope with stressors associated with their illness or disability.
- Coordinated with other health care providers, such as physicians and psychiatrists, to develop comprehensive treatment plans.
- Developed and maintained positive relationships with clients, families, and healthcare providers to support integrated care.
- Created plan of care to assist patients in reducing problems or barriers to achieve optimal level of health.
- Educated family members about patient's condition, treatments and available resources.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Provided advocacy for clients to ensure their needs are met through appropriate services.
Caregiver
Live Oak Senior Care
Atlanta, GA
10.2017 - 07.2021
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Accompanied clients to social events such as movies or plays.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Drove clients to doctors' appointments and social outings.
- Maintained clean and well-organized environment for client happiness and safety.
Manager
Trumpp Limousines Inc
Atlanta, GA
04.2004 - 02.2016
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Recruited and trained new employees to meet job requirements.
- Streamlined communication channels, improving information flow and decision-making speed.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Monitored staff performance and addressed issues.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Education
Associate of Arts - Business Administration And Management
Thompson College
Penn, PA04-2006
Associate of Arts - Interior Design
Thompson College
Penn, PA01-2004
GED -
North Metro Technology
Acworth, GA09-2000
Skills
- Crisis intervention
- Resource management
- Patient advocacy
- Plan development
- Client education
- Problem solving
- Care quality assessments
- In-home care plans
- Problem-solving abilities
- Heartsaver CPR AED
- Acute and rehabilitative care
- Patient & family support
Affiliations
- Enjoy working around the house and garden, also likes walking, 8 miles a day
Languages
Afrikaans
Professional
References
References available upon request.
Timeline
Care Manager
Self-employeed
02.2021 - Current
Caregiver
Live Oak Senior Care
10.2017 - 07.2021
Manager
Trumpp Limousines Inc
04.2004 - 02.2016
Associate of Arts - Business Administration And Management
Thompson College
Associate of Arts - Interior Design
Thompson College
GED -
North Metro Technology