Ejahya Smith
Autryville,NC
Summary
Dynamic and results-oriented professional with proven expertise in customer service and teamwork, honed at Dollar General and Round-A-Bout Skating Center. Excelled in enhancing customer satisfaction and loyalty through exceptional service and problem-solving skills. Demonstrated ability to improve team performance and efficiency, showcasing strong verbal communication and collaboration abilities and improve buying experience and elevating company profile with targeted markets.
Overview
4
4
years of professional experience
Work History
Sales Associate
Dollar General
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Round-A-Bout Skating Center
06.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Cape Fear High School
Fayetteville, NC06-2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Outgoing Personality
- Verbal/written communication
Timeline
Sales Associate
Dollar General
09.2023 - Current
Cashier
Round-A-Bout Skating Center
06.2020 - Current
High School Diploma -
Cape Fear High School
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