E’Junah Sledge
Macon,GA
Summary
A biology graduate with a strong background in customer service and patient engagement is looking to use her communication and problem-solving abilities in a dental or healthcare setting while acquiring real-world experience.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Holiday Inn
Statesboro, GA
11.2021 - 07.2025
- Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Coordinated room bookings using property management systems to optimize occupancy rates.
- Maintained accurate records of guest information and transactions to ensure data integrity.
Inbound Stower
Amazon
Pooler, GA
12.2023 - 04.2025
- Operated material handling equipment to efficiently transport products within warehouse.
- Received and organized incoming inventory, ensuring accurate stock placement.
- Conducted quality checks on received goods, maintaining high standards of accuracy.
- Collaborated with team members to optimize workflow and improve operational efficiency.
Customer Service Team Member
Chic-Fil-A
Macon, GA
03.2020 - 01.2022
- Delivered exceptional customer service, ensuring satisfaction and loyalty through effective communication.
- Trained new team members on operational procedures and customer interaction techniques.
- Managed high-volume order processing, optimizing workflow during peak hours.
- Resolved customer inquiries and complaints efficiently, maintaining a positive dining experience.
Education
Bachelor of Science - Biology
Georgia Southern University
Statesboro, GA07-2025
High School Diploma -
Rutland High School
Macon, GA05-2020
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Medical terminology
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving skills
Timeline
Inbound Stower
Amazon
12.2023 - 04.2025
Front Desk Receptionist
Holiday Inn
11.2021 - 07.2025
Customer Service Team Member
Chic-Fil-A
03.2020 - 01.2022
Bachelor of Science - Biology
Georgia Southern University
High School Diploma -
Rutland High School