Eladio Feliz
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
6
6
years of professional experience
Work History
Manager
Luna Deli
Manhattan, NY
06.2022 - Current
- Managed daily operations, enhancing service delivery and guest satisfaction.
- Supervised staff, upholding food quality and hygiene standards.
- Coordinated inventory management to optimize stock levels and reduce waste.
- Resolved customer complaints promptly to maintain a welcoming atmosphere.
- Coached and trained team members, fostering improved job performance.
Server
Bless bar and grill
Manhattan, NY
06.2025 - 06.2026
- Provided exceptional customer service in a fast-paced bar and grill environment.
- Collaborated with kitchen staff to ensure timely food and beverage delivery.
- Maintained cleanliness and organization of dining areas and service stations.
- Managed guest complaints with professionalism and urgency to enhance satisfaction.
Food Runner
Bless bar and grill
Manhattan, NY
05.2023 - 06.2025
- Delivered food promptly to tables while ensuring order accuracy.
- Engaged with customers to provide menu information and answer questions.
- Coordinated with team members to manage busy periods effectively and smoothly.
- Ensured that all orders were correct before leaving the kitchen area.
Cashier
Luna Deli
Manhattan, New York
06.2020 - 06.2022
- Processed customer transactions efficiently and accurately.
- Assisted customers with product selections and inquiries.
- Maintained cleanliness and organization of the checkout area.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed other duties as assigned by management.
Skills
- Staff supervision
- Inventory management
- Customer service
- Food quality control
- Detail oriented
- Thrived under pressure
- Complex Problem-solving
Languages
Spanish
Native/ Bilingual
Portuguese
Limited
Italian
Limited
Timeline
Server
Bless bar and grill
06.2025 - 06.2026
Food Runner
Bless bar and grill
05.2023 - 06.2025
Manager
Luna Deli
06.2022 - Current
Cashier
Luna Deli
06.2020 - 06.2022