Elaina Fernandez
Sacramento,USA
Summary
Ramp Supervisor with 2.5 years of experience in ground handling operations and team leadership in aviation. Proven ability to enhance operational efficiency and customer satisfaction through effective team management. Committed to delivering exceptional service and improving customer experiences in the aviation sector.
Overview
4
4
years of professional experience
Work History
Ramp Supervisor/Station Hiring Manager
Worldwide Flight Services
Sacramento, USA
10.2023 - 09.2025
- Supervised ramp operations ensuring safety and efficiency during aircraft arrivals and departures.
- Monitored ramp activities to maintain compliance with company policies and FAA regulations.
- Managed scheduling for ramp personnel to ensure adequate coverage during peak times.
- Trained new employees in all aspects of airport operations including baggage handling, cargo loading and unloading, aircraft marshalling, de-icing and fueling.
- Streamlined hiring processes to enhance efficiency and reduce time-to-fill positions.
- Managed onboarding processes to ensure smooth integration of new hires.
- Currently holds Authorized Signatory Certificate for Year 2025
Ground Service Ramp Agent
WFS
Sacramento, USA
04.2023 - 10.2023
- Loaded and unloaded baggage from aircraft to ensure timely departures.
- Operated ground support equipment for efficient aircraft servicing.
- Collaborated with other departments within the airport to ensure safe operation of all flights.
- Provided customer service to passengers while they were waiting at the gate area.
- Communicated with pilots regarding aircraft status updates such as fuel levels, weight restrictions and weather conditions.
- Performed pre-flight checks on aircrafts to ensure safety and compliance with regulations.
Aircraft Appearance Agent
PrimeFlight Aviation
Sacramento, USA
01.2023 - 04.2023
- Cleaned aircraft interiors using specialized equipment and cleaning solutions.
- Followed safety protocols while handling cleaning materials and equipment.
- Inspected aircraft for cleanliness and reported any maintenance needs.
- Restocked cleaning supplies and maintained inventory levels in storage areas.
- Removed trash and debris from passenger compartments and cargo areas.
Amazon Custodial Supervisor
Kellermeyer Bergensons Services
Roseville, USA
06.2021 - 01.2022
- Supervised custodial staff to ensure cleanliness and safety standards were met.
- Developed cleaning schedules for various facilities to maintain operational efficiency.
- Trained new employees on cleaning protocols and safety procedures effectively.
- Conducted regular inspections of facilities to identify maintenance and cleaning needs.
- Managed inventory of cleaning supplies and equipment for optimal usage.
- Coordinated with management to address facility-specific cleaning requirements promptly.
Education
High school diploma - Sacramento, CA
Highlands High School
Sacramento, CA05.2004
References
References available upon request.
Timeline
Ramp Supervisor/Station Hiring Manager
Worldwide Flight Services
10.2023 - 09.2025
Ground Service Ramp Agent
WFS
04.2023 - 10.2023
Aircraft Appearance Agent
PrimeFlight Aviation
01.2023 - 04.2023
Amazon Custodial Supervisor
Kellermeyer Bergensons Services
06.2021 - 01.2022
High school diploma - Sacramento, CA
Highlands High School