Elaina Smolka
Salt Lake City
Overview
5
5
years of professional experience
Work History
Front Desk Administrator
Holladay Lions Recreation Center
Salt Lake City, UT
04.2026 - Current
- Greeted and assisted patrons, ensuring a welcoming environment for all visitors.
- Managed front desk operations, including check-ins, appointment scheduling, and payments.
- Handled customer inquiries and resolved issues promptly to enhance visitor satisfaction.
- Maintained accurate records of memberships, payments, and facility usage data.
Shift Lead
Handels Homemade Icecream
Salt Lake City, UT
06.2023 - 08.2025
- Supervised daily operations to ensure efficient ice cream production and customer service.
- Implemented quality control measures to uphold product standards and safety regulations.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Completed store opening and closing procedures and balanced tills.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Lifeguard
Holladay Lions Recreation Center
Salt Lake City, UT
06.2021 - 02.2023
- Monitored pool activities to ensure safety and adherence to regulations.
- Developed and implemented safety drills to enhance team preparedness and response times.
- Engaged with patrons to promote water safety education and encourage responsible swimming behavior.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR.
Snowboard Instructor
Brighton Ski Resort, Nordic Valley Ski Resort
Eden, UT
12.2020 - 02.2022
- Instructed snowboarding techniques to diverse skill levels, enhancing participant confidence and enjoyment.
- Developed tailored lesson plans to meet individual needs, improving student engagement and skill progression.
- Ensured safety protocols were followed, maintaining a secure learning environment for all participants.
Education
No Degree - Communications
Utah Tech University
St. George, UT05-2028
High School Diploma -
Skyline High School
Salt Lake City, UT05-2024
Skills
- Customer service
- Cash handling
- Communication
- Problem-solving skills
- Patience and empathy
Timeline
Front Desk Administrator
Holladay Lions Recreation Center
04.2026 - Current
Shift Lead
Handels Homemade Icecream
06.2023 - 08.2025
Lifeguard
Holladay Lions Recreation Center
06.2021 - 02.2023
Snowboard Instructor
Brighton Ski Resort, Nordic Valley Ski Resort
12.2020 - 02.2022
No Degree - Communications
Utah Tech University
High School Diploma -
Skyline High School