Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
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Elaine Almond

Atlanta,GA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships CBWA, in a fast-paced setting Proficient in delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in stocking and sales.

Overview

20
20
years of professional experience

Work History

Assistant Manager

Walmart
Marietta, Georgia
09.1997 - 05.2017
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained positive customer relations by addressing 25 or more problems head-on and implementing successful corrective actions.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Created employee schedules to align coverage with demands of or about 100 customers in one area of the store
  • Assisted in organizing and overseeing assignments to drive operational excellence
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
  • Successfully managed budgets and allocated resources to maximize productivity and profitability
  • Created employee schedules to align coverage with forecasted demands

Receptionist

Kroger Clinic
Indianapolis , Indiana
2019 - 2020
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity. prepared patient taking vitals weights collecting urine samples getting them ready to see the doctor
  • Billed and set appoints and collect payments
  • Compiled information from files and research to satisfy information requests.

Education

Associate of Arts - Nursing (None)

Malcolm X College
Chicago, IL
1976

Skills

  • Staff Supervision
  • Employee scheduling
  • Employee performance evaluations
  • Recruiting and interviewing
  • Training
  • Reminder Calls
  • Medical Records Management

Accomplishments

  • Documented and resolved complaints which led to customer satisfaction
  • Supervised team of 100+ staff members.
  • Achieved Bonus by completing assignment
  • with accuracy and efficiency.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Manager

Walmart
09.1997 - 05.2017

Receptionist

Kroger Clinic
2019 - 2020

Associate of Arts - Nursing (None)

Malcolm X College

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Elaine Almond