Elaine Almond
Atlanta,GA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships CBWA, in a fast-paced setting Proficient in delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in stocking and sales.
Overview
20
20
years of professional experience
Work History
Assistant Manager
Walmart
Mississippi,Georgia Chicago,indiana
09.1997 - 05.2017
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing 25 or more problems head-on and implementing successful corrective actions.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Created employee schedules to align coverage with demands of or about 100 customers in one area of the store
- Assisted in organizing and overseeing assignments to drive operational excellence
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Created employee schedules to align coverage with forecasted demands
Receptionist
Kroger Clinic
Indianapolis , Indiana
2019 - 2020
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity. prepared patient taking vitals weights collecting urine samples getting them ready to see the doctor
- Billed and set appoints and collect payments
- Compiled information from files and research to satisfy information requests.
Education
Associate of Arts - Nursing (None)
Malcolm X College
Chicago, IL1976
Skills
- Staff Supervision
- Employee scheduling
- Employee performance evaluations
- Recruiting and interviewing
- Training
- Reminder Calls
- Medical Records Management
Accomplishments
- Documented and resolved complaints which led to customer satisfaction
- Supervised team of 100+ staff members.
- Achieved Bonus by completing assignment
- with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager
Walmart
09.1997 - 05.2017
Receptionist
Kroger Clinic
2019 - 2020
Associate of Arts - Nursing (None)
Malcolm X College