Elaine Francillard
Victorville,CA
Summary
Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Detail-oriented leader with extensive experience in employee supervision and scheduling. Known for exceptional organizational skills and ability to enhance workplace efficiency through effective inventory management.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Assistant Manager
El Pollo Loco
Victorville, CA
12.2024 - Current
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Assisted with set up for social events and food deliveries.
- Assisted organizational efforts by filing, entering data and answering phones.
- Managed inventory and supplies to ensure materials were available when needed.
- Organized scheduling for over 20 employees.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Used suggestive selling techniques to promote add-on sales.
Shift Leader
El Pollo Loco
Victorville, California
03.2023 - 12.2024
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Educated customers about offerings, promotions and pricing to boost sales.
- Delegated tasks to employees and monitored activities and task completion.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Managed weekly inventory tasks.
Cashier
Tams Burgers
Victorville, CA
10.2021 - 12.2022
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Used suggestive selling techniques to promote add-on sales.
- Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
Education
High School Diploma -
Alta Vista Innovation High School
21660 Bear Valley Rd Ste F3-F4, Apple Valley, CA 907-2023
Skills
- Inventory management
- Time management
- Customer service
- Scheduling and planning
- Workplace safety compliance
- Sales reporting
- Strategic planning
- Employee supervision
- Money handling
- Budget assistance
Languages
English
Professional
Spanish
Professional
Certification
- ServSafe: Food Protection Manager Certification
Timeline
Assistant Manager
El Pollo Loco
12.2024 - Current
Shift Leader
El Pollo Loco
03.2023 - 12.2024
Cashier
Tams Burgers
10.2021 - 12.2022
High School Diploma -
Alta Vista Innovation High School