ELAINE MOLINA
The Bronx,NY
Summary
Passionate, committed and highly skilled problem solver. Experience working in remote environments, with a keen eye for detail and service orientation. Expertise include file audits and in primary in affordable housing sector and in administering affordable Housing and LIHTC programs. The ability to prioritize and manage conflicting demands, consistent with meeting deadlines.
Duo Language Spanish and English, read, write and speak.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Computer Operator
Shinda Management Corp
05.2022 - Current
- Coordinate with VP of Operations and Compliance Team
- Monitoring changes in HUD /LIHTC regulations and requirements implementing changes indicated.
- Supervised all Move in certs, recertification's and Compliance specialist/ agents.
- Maintaining proper maintenance of tenants files and computer records to ensure accuracy according to regulations.
- Maintain and organize filling system for utilizing proper forms
- Determining financial eligibility for all new admissions into program
- Monitoring of re-certifications notification letters in compliance with regulations
- Processing new Applicants
- Process applications NY1515, PBV
- Participate in all Tax Credit reviews by outside entities
- Ensured compliance with applicable agency(HPD, HDC, NYCHA, HOME, LIHTC )
- Attend scheduled meetings with Occupancy Coordinators and Compliance Team
- Process third party verification of all income and assets utilizing required forms
- Ensure completion of all affidavits and (Riders -if applicable)
- Oversee housing development to ensure that property is audit ready, i.e. Management and Occupancy Reviews (MOR)s
- Perform training programs to educate and inform sites teams of requirements and responsibilities
- Remain familiar with current US Department of Housing and Urban Development ever changing Federal Regulations relate to Affordable Housing programs
Compliance Manager/Marketing Agent
Prestige Management
07.2020 - 05.2022
- Conduct interviews to qualify applicants for new developments
- Work with HPD to process Homeless' special needs units
- Submit applicants' files to third party syndicator/ agencies HPD,HDC & SPECTRUM for development move-in approval.
- Third Party verification such as Income and assets through employment and financial institutes.
- Update new development marketing & Lease Up Grid
- Coordinate with Property Managers & Maintenance staff to ensure all units meet HPD, NYCHA & HCR rental requirements guidelines
- Conduct LIHTC and HOME, initial and annual recertification's for all units
- Assess all rental applications & lease forms for accuracy and compliance with residents', policies, subsidy programs, fair housing laws & regulatory agencies.
- Execute all NYCHA & HPD Section 8 application packages for a quick transition
- Audit files & review property procedures to ensure full compliance with LIHTC/HOME programs
- File initial & annual apartment registration to HCR
Property Manager
Westhab Inc
05.2018 - 07.2020
- Review applications to determine eligibility for housing program specific communities within portfolios.
- Conduct interview for qualified applicants for developments
- Determine income eligibility for new move ins'
- Submit third party verifications for income and assets for various companies EX: social security, public assistance, employment, financial institutions
- Perform back ground checks
- Review new applications for completeness prior to submission
- Ensure that annual recertification as well as move-ins' completed timely as mandated by HOME / LIHTC regulations
- Ensure that all properties, for LIHTC/HOME section 8, CVR and all housing programs.,
- Complete annual/quarterly/monthly compliance report.
- Preform file audits and identify errors/ correct to ensure full compliance with LIHTC/HOME programs.
- Maintain maximum income limits, rent limits, utility allowance and coordinate annual rent adjustment with portfolio
- Conduct inspection with Facilities to ensure all is in compliance with units
- Work collaboratively with facilities manager to develop staffing plans and procedure to ensure adequate
- Preventive planned and emergency coverage for property needs
- File and registered ETPA units and building annually
- Work closely with legal department for rent collection
Leasing Support Specialist
Acacia Network: Promesa Housing
09.2017 - 05.2018
- Provide Tax Credit (re) certification for tenants LIHTC/HOME programs respectively
- Collect supplemental documents to certify their eligibility
- Re-certify tenants for assisted housing programs as required, LIHTC & HOME
- Add and update rent roll through property management software
- Maintain track reports for lease renewals and annual recertification’s
- Provide Leasing activity and Administrative support
- Screen applicant communicating with them often regarding their status
- Enter new tenant’s information in YARDI
- Distribute renewals, transfers, move out and relocations
- Collect on average $100K monthly in rent and security deposits prepared proper documentation to submit to AR for processing security deposit
- Create all leases and submit eligible ones to HPD, NYCHA ,SECTION 8 (subsidy)
- Maintain weekly leasing status to property management department
- Assist property manager as needed day to day operations of assigned properties
- Interact with monitoring agencies (HPD, HCR) on monthly basis.
Administrative Assistant
Acacia Network: Promesa Housing
04.2014 - 08.2017
- Managed office administrative needs
- Manage over 40, incoming calls, 85+ emails and faxes per day.
- Booked and maintain scheduled for all conferences and meetings that took place and shared on calendar with all team members
- Ordered supplies for various departments; working closely with vendors for maintenance of office equipment
- Handled incoming mail; separating and distributing to various departments, preparing all outgoing mail both regular and FEDEX
- Liaison between tenants, property managers, leasing staff and al maintenance department.
- Created and closed out work orders for repairs
- Plan appointments for tenants with property managers and leasing agents
- Constructed composition letters for tenants and acquired ledger form property management leasing software, YARDI
- Collected rent security deposits, prepared and submitted proper documents to AR to process security deposit
- Facilitated recertification’s for tenants by collecting proper documentation for recertification, organize make copies and submit to leasing agent
Education
Some College (No Degree) - Business Administration And Management
Monroe Business Institute
Bronx, NYGED -
Monroe High School
Bronx, NY06.1985
Skills
Building Rapport
Interpersonal & Communication
Detailed Oriented
Problem Solving
Inspiring Trust
Flexibility & Adaptability
Certification
Low Income Housing Tax Credit Compliance (Quadell trained and certified.
Notary Public
Marketing (HDC Training)
Timeline
Senior Computer Operator
Shinda Management Corp
05.2022 - Current
Compliance Manager/Marketing Agent
Prestige Management
07.2020 - 05.2022
Property Manager
Westhab Inc
05.2018 - 07.2020
Leasing Support Specialist
Acacia Network: Promesa Housing
09.2017 - 05.2018
Administrative Assistant
Acacia Network: Promesa Housing
04.2014 - 08.2017
Some College (No Degree) - Business Administration And Management
Monroe Business Institute
GED -
Monroe High School
Low Income Housing Tax Credit Compliance (Quadell trained and certified.
Notary Public
Marketing (HDC Training)
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