Elaine Stewart
OFFICE MANAGER/FULL CHARGE BOOKKEEPER
Memphis,TN
Summary
When working at East Arkansas Family Health, I found that I needed to learn more concerning my position, so I took a few courses at night to master my position at work.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Outgoing Office Manager with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
3
3
Certifications
27
27
years of professional experience
Work History
OFFICE MANAGER/FULL CHARGE BOOKKEEPER
D & E Farms/Mike Stewart Trucking
08.2005 - 02.2022
- Human Resources
- Payroll/taxes/full charge bookkeeping and all phases of tax preparation for company except tax returns
- Bank reconciliation
- AP/AR
- Customer Service skills
- Budgeting each farm
- Verified purchase orders and shipments with contracts and resolved any disputes between company and vendors
- Farm owners retired
Customer service, retention, sales
COMCAST
06.2012 - 06.2015
- P/T – 3nights, every other weekend
OFFICE MANAGER, A/P, SAFETY OFFICER, MIS/Liason
East Arkansas Family Health Center, Inc.
12.1994 - 03.2005
- AP/AR
- Assistant to CFO
- Assisted in Human Resources and Payroll
- Customer Service skills with vendors
- Safety Officer/IT/MIS Mgr
- Member of LEPC of Crittenden County
- Wrote Policy/Procedure for each position held
- Trained employees in safety procedures and drills and trained employees on computers/software
- Kept detailed documentation on each position as required by JCAHO and OSHA and always passed
- Relief work in: enrollment, MC/MD billing
- Medical Transcription – p/t at home for two (2) doctors at the clinic
- Kept all corporate contracts and verified with each vendor against purchase orders and invoices and resolved any disputes between company and vendors
- Found over $10,000 in billing error and were credited this amount back to the clinic
- HIPPA trained by CHCs of Arkansas
Education
Business Administration
Remington College
Memphis, TNNone -
West Memphis High School
West Memphis01-1979
Skills
MS Word, Excel, 10-key, typing, all office business equipment, Writing of Policy and Procedures, Training employees in software and safety drills; trained employees in Enrollment, Front Desk, Medical Billing
Month End Close, bank reconciliation, vendor invoicing by discount opportunities, Purchase Order verification, Contract verification, employee expense reports and preparing checks, Trial Balance, Accounting, General Ledger, Journal Entry, Account Reconciliation, Coding, Billing, Collections, sales taxes on paid invoices, confidentiality, Customer Svc Diffused escalated confrontations between patients/personnel, held safety meeting monthly and held regular drills both planned and real-time
Certification
Workplace Violence Training West Memphis, AR 2011- Mid-South Community College
Timeline
Customer service, retention, sales
COMCAST
06.2012 - 06.2015
OFFICE MANAGER/FULL CHARGE BOOKKEEPER
D & E Farms/Mike Stewart Trucking
08.2005 - 02.2022
OFFICE MANAGER, A/P, SAFETY OFFICER, MIS/Liason
East Arkansas Family Health Center, Inc.
12.1994 - 03.2005
Business Administration
Remington College
None -
West Memphis High School