Summary
Overview
Work History
Education
Skills
Timeline
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ELAINE VARGAS ALVARADO

Bronx,NY

Summary

Professionally trained in customer service methods, sales techniques management skills. Adaptable and versatile with a willingness to learn new techniques and processes.

Overview

7
7
years of professional experience

Work History

Lobby Host

Arlo SoHo
04.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Enhanced customer satisfaction by promptly greeting, check in and check out processes. #1 name mentions on Trip Advisor.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Managed reservations and coordinated room assignments, ensuring maximum revenue.

Lead Event Host

AMF Bowling // Bowlero
10.2021 - 03.2024
  • Managed administrative logistics of events planning, event booking, and event promotions
  • Coordinated with kitchen or catering staff on delivery, timing and service style of food
  • Liaised with clients to determine exact event requirements
  • Oversaw preparation and management of event budgets to deliver at or below projected costs
  • Produced detailed proposals for events to document timelines, suppliers and budgets
  • Some operational responsibilities.

VIP Host/Bartender (VanGogh)

Immersive Exhibit
06.2020 - 01.2023
  • Educating guests on Vincent VanGogh and his art that is incorporated into the immersive show; As well as selling Vangogh merchandise and exceeding customer service skills
  • Greeting and educating guests on paintings
  • Managing employee breaks and ensuring all daily tasks are complete
  • Register responsibilities while serving drinks and food to guests.

Sales Manager

Best Buy (Midtown)
11.2017 - 01.2022
  • Answering queries, providing technical advice to employees and introducing new products
  • Clarifying customers' and clients' requirements
  • Plans for Increasing credit card sales
  • Scheduling & Excel
  • Register responsibilities
  • Supporting project Fulfillment.

Education

Associate's Degree - Business Management

LaGuardia Community College
Long Island City, NY
01.2018

Skills

  • Staff development
  • Methodology implementation
  • Bilingual (English/Spanish)

Timeline

Lobby Host

Arlo SoHo
04.2024 - Current

Lead Event Host

AMF Bowling // Bowlero
10.2021 - 03.2024

VIP Host/Bartender (VanGogh)

Immersive Exhibit
06.2020 - 01.2023

Sales Manager

Best Buy (Midtown)
11.2017 - 01.2022

Associate's Degree - Business Management

LaGuardia Community College

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ELAINE VARGAS ALVARADO