ELAINE ROSE E. SCARSCE
Summary
Hardworking and passionate job seeker with strong organizational skills seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Patient Access Specialist
Providence St. Vincent Medical Center
09.2022 - Current
- Complete check-in process by verifying patient information, and preparing identification band.
- Obtained necessary signed consent forms to ensure timely billing and reimbursement.
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
- Increased accuracy in patient record-keeping by collecting and entering patient demographics and verifying insurance information in to the Epic systems
- Performed patient pre-admission, admission, and transfer.
- Trained new staff on hospital processes and procedures.
Patient Access Representative
Ashton Carter Staffing Agency
01.2022 - 10.2022
- Answered incoming calls, scheduled appointments to serve as initial contact point for medical office visits.
- Providing excellent customer service by promptly answering patient inquiries.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Person in Charge, Food Service Clerk
Safeway
11.2019 - 08.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by assisting with placement of orders, refunds, exchanges inquiries, resolved customer complaints and provided exceptional service, resulting in positive feedback from shoppers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Data Encoder/Office Assistant
Bureau Of Internal Revenue
01.2019 - 07.2019
- Encode of various forms filed/electronically submitted by various taxpayers covering the year
- Enter data into automated system to adjust tax, compute tax returns, penalty and or credit adjustment
- Reduced errors in encoded data by conducting thorough quality checks on completed work.
Food Service Worker
Oregon Health & Sciences University
03.2014 - 04.2015
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
Education
Bachelor of Science - Business Management
Far Eastern University
Manila, Philippines08.2019
High School Diploma -
Southridge High School
Beaverton, OR06.2014
Skills
- Conflict Resolution
- Data Entry Proficiency
- Exceptional Communication
- Multitasking Abilities
- Attention to Detail
- Computer Literacy
- Team Collaboration
- Empathy and Compassion
- Customer Service
- Adaptability and Flexibility
- Active Listening
- Healthcare Software Knowledge
- Administrative and Office Support
Languages
Tagalog
Native or Bilingual
References
Kyle N. Edwards
Patient Access Services
(971) 205-4745
Benedict Lopez
Supervisor Clinic Operations
(714) 616-8419
Angie Ferguson
(503) 869-5443
Timeline
Patient Access Specialist
Providence St. Vincent Medical Center
09.2022 - Current
Patient Access Representative
Ashton Carter Staffing Agency
01.2022 - 10.2022
Person in Charge, Food Service Clerk
Safeway
11.2019 - 08.2022
Data Encoder/Office Assistant
Bureau Of Internal Revenue
01.2019 - 07.2019
Food Service Worker
Oregon Health & Sciences University
03.2014 - 04.2015
Bachelor of Science - Business Management
Far Eastern University
High School Diploma -
Southridge High School