Dimitri Martinez
Brooklyn,NY
Summary
A motivated young professional with an aptitude for innovation and creative problem solving. Communicative and personable, will learn and adapt quickly, follow direction, and serve internal and external customers with poise and professionalism.
Overview
8
8
years of professional experience
Work History
Patient Access Specialist
Tampa General Hospital, St. Joseph's Hospital
Tampa, Florida
01.2024 - 08.2024
- Collecting and protecting patient demographic and insurance data
- Communicating and working with staff throughout every department to make sure the patients are satisfied and receiving the correct treatments
- Scheduling and processing appointments For X-Rays, Urodynamics, Bone Density, Lab Testing, Surgery, And Ultrasounds
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cable Mapper
Sns Contracting
Port Richey, FL
08.2023 - 02.2024
- Accurately writing out schematics for cable lines using programs such as blue beam
- Explaining to customers the purpose of my presence and reasoning for the equipment check
- Going in the field and checking/adjusting equipment.
Senior Data Entry Clerk
Northwell Health
Melville, NY
01.2022 - 09.2022
- Facilitates the organization of high priority mail correspondence across multiple Northwell facilities, clients, and patients
- Receives and accurately updates patient demographics and insurance information using the corresponding program Invision
- Processes and posts payments received from patients
- Ensures confidential patient information is protected and disposed of according to HIPAA standards
- Proficient in patient information collection software: Artiva, Sorian, Invision, FACS, Eagle, and GECB for over 21 Northwell facilities
- Collaborates with a team of 10 people to properly review and file Workers Compensation and No Fault Claims
- Implemented a record system to track progress and increase productivity while working at home
- Enhances patient experience by providing any and all information regarding Northwell doctors and partners
- Trains and oriented new hires to the company standard for seamless assimilation.
Patient Access Representative
North Shore University Hospital
Manhasset, NY
12.2018 - 01.2022
- Collected patient demographic and insurance information according to departmental policy and procedure
- Provided patients with all pertinent information and obtain appropriate signatures on medical, legal and financial forms
- Verified financial / insurance information using appropriate database retrieval systems
- Directed patients to appropriate areas following registration
- Maintained current knowledge base regarding insurance information and managed care guideline
- Demonstrated ability to utilize data retrieval insurance eligibility systems.
Brady Solutions
Atlanta, GA
07.2017 - 02.2018
- Managed inventory in the stockroom and warehouse
- Reported any damage of inventory to supervisors
- Maintained records of all shipments and goods, both used and issued.
Event Staff
Georgia World Congress
Atlanta, GA
02.2017 - 07.2017
- In charge of greeting patrons during events
- Verified authenticity of ticket purchases
- In charge of traffic and providing instructions for protocol in case of emergencies
- Maintained order and discipline adhering to safety rules.
Host
McCormick & Smchick’s
Atlanta, GA
08.2016 - 10.2016
- Provided customer service
- Maintained cleanliness of tables
- Kept all supplies fully stocked at all times and ready to use for customers.
Education
High School Diploma - undefined
2015
Skills
- Microsoft Office
- Problem Analysis/Resolution
- Customer/Client relations
- Data Entry
- Attention to detail
- Conflict Resolution
Timeline
Patient Access Specialist - Tampa General Hospital, St. Joseph's Hospital
01.2024 - 08.2024
Cable Mapper - Sns Contracting
08.2023 - 02.2024
Senior Data Entry Clerk - Northwell Health
01.2022 - 09.2022
Patient Access Representative - North Shore University Hospital
12.2018 - 01.2022
- Brady Solutions
07.2017 - 02.2018
Event Staff - Georgia World Congress
02.2017 - 07.2017
Host - McCormick & Smchick’s
08.2016 - 10.2016
East Brooklyn High School - High School Diploma,
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