Dimitri Martinez
Brooklyn,NY
Summary
Motivated and innovative young professional with a strong aptitude for creative problem-solving. Recognized for excellent communication skills and a personable nature. Quick to learn and adapt, ensuring effective follow-through and exceptional service to both internal and external customers. Versatile in project management, problem-solving, and collaboration, bringing a fresh perspective and a strong commitment to quality and success. Recognized for consistently delivering effective solutions through adaptability and a proactive approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Access Specialist
Tampa General Hospital, St. Joseph's Hospital
01.2024 - 08.2024
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Facilitated communication between patients and various departments and staff.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Performed patient pre-admission, admission, transfer and discharge activities.
Cable Mapper
Sns Contracting
08.2023 - 02.2024
- Accurately writing out schematics for cable lines using programs such as blue beam
- Explaining to customers the purpose of my presence and reasoning for the equipment check
- Going in the field and checking/adjusting equipment.
Senior Data Entry Clerk
Northwell Health
01.2022 - 09.2022
- Facilitates the organization of high priority mail correspondence across multiple Northwell facilities, clients, and patients
- Receives and accurately updates patient demographics and insurance information using the corresponding program Invision
- Processes and posts payments received from patients
- Ensures confidential patient information is protected and disposed of according to HIPAA standards
- Proficient in patient information collection software: Artiva, Sorian, Invision, FACS, Eagle, and GECB for over 21 Northwell facilities
- Collaborates with a team of 10 people to properly review and file Workers Compensation and No Fault Claims
- Implemented a record system to track progress and increase productivity while working at home
- Enhances patient experience by providing any and all information regarding Northwell doctors and partners
- Trains and oriented new hires to the company standard for seamless assimilation.
Patient Access Representative
North Shore University Hospital
12.2018 - 01.2022
- Collected patient demographic and insurance information according to departmental policy and procedure
- Provided patients with all pertinent information and obtain appropriate signatures on medical, legal and financial forms
- Verified financial / insurance information using appropriate database retrieval systems
- Directed patients to appropriate areas following registration
- Maintained current knowledge base regarding insurance information and managed care guideline
- Demonstrated ability to utilize data retrieval insurance eligibility systems.
Logistics
Brady Solutions
07.2017 - 02.2018
- Managed inventory in the stockroom and warehouse
- Reported any damage of inventory to supervisors
- Maintained records of all shipments and goods, both used and issued.
Event Staff
Georgia World Congress
02.2017 - 07.2017
- In charge of greeting patrons during events
- Verified authenticity of ticket purchases
- In charge of traffic and providing instructions for protocol in case of emergencies
- Maintained order and discipline adhering to safety rules.
Host
McCormick & Smchick’s
08.2016 - 10.2016
- Provided customer service
- Maintained cleanliness of tables
- Kept all supplies fully stocked at all times and ready to use for customers.
Education
High School Diploma - undefined
01.2015
Skills
- Microsoft Office
- Problem Analysis/Resolution
- Customer/Client relations
- Data Entry
- Attention to detail
- Conflict Resolution
- Certified Medical Tech
Certification
Medication Technician
Timeline
Patient Access Specialist - Tampa General Hospital, St. Joseph's Hospital
01.2024 - 08.2024
Cable Mapper - Sns Contracting
08.2023 - 02.2024
Senior Data Entry Clerk - Northwell Health
01.2022 - 09.2022
Patient Access Representative - North Shore University Hospital
12.2018 - 01.2022
Logistics - Brady Solutions
07.2017 - 02.2018
Event Staff - Georgia World Congress
02.2017 - 07.2017
Host - McCormick & Smchick’s
08.2016 - 10.2016
East Brooklyn High School - High School Diploma,
Medication Technician
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