Elan Tolentino
Baytown
Summary
Experienced cashier recognized for strong customer service skills and meticulous cash handling. Known for patience and empathy in addressing customer inquiries, aiming to create a positive shopping experience.
Overview
31
31
years of professional experience
Work History
Cashier
Shop&go
Baytown, TX
01.2019 - 06.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and resolved issues promptly.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored inventory levels at the register and communicated restocking needs.
- Ensured compliance with company policies regarding cash handling and security protocols.
- Welcomed customers and helped determine their needs.
Cashier
Snappy Mart
Crosby, TX
01.2015 - 01.2019
- Implemented improvements to checkout processes, enhancing transaction speed.
- Led team initiatives to improve overall customer satisfaction scores in store surveys.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Cashier
Snappy Mart
Baytown, TX
01.2005 - 06.2015
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Crew Man
Norwegian Shipping Co
Houston, Tx
01.1995 - 01.2005
- Operated various machinery to support cargo loading and unloading processes.
- Ensured compliance with safety protocols during shipping operations.
- Assisted in maintaining cleanliness and organization of work areas.
- Collaborated with team members to streamline operational workflows.
- Operated various construction equipment and tools.
- Collaborated with fellow crew members to complete tasks efficiently, contributing to improved productivity levels.
Education
High School Diploma -
Bacolod City High School
03-1985
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Cash handling and management
- Customer relations
- Cash register operation
Timeline
Cashier
Shop&go
01.2019 - 06.2026
Cashier
Snappy Mart
01.2015 - 01.2019
Cashier
Snappy Mart
01.2005 - 06.2015
Crew Man
Norwegian Shipping Co
01.1995 - 01.2005
High School Diploma -
Bacolod City High School