Elayna Marynchak
Kankakee,IL
Summary
Proven leader and dedicated team player with experience at Five Guys, where I spearheaded process improvements and motivated staff to surpass goals. Excel in cash handling and client service, demonstrating a positive attitude and problem-solving skills. Trained employees, ensuring high standards of safety and service consistency without compromising efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Five Guys
Bradley, IL
01.2023 - 07.2024
- Maintained an organized work environment by delegating tasks to staff as needed.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Maintained cleanliness and organization of the work area to uphold company standards.
Front of House Employee
Luconi's Pizza
Bradley, IL
11.2021 - 12.2022
- Answered phone calls, took reservations, and answered inquiries.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Resolved any customer complaints or issues promptly with professionalism.
- Performed opening and closing duties such as counting money, organizing supplies.
- Assisted with training new front of house employees on procedures and policies.
Education
GED -
Ged.com
Online11-2023
Skills
- Customer Service Management
- Shift Paperwork Completion
- Policy Enforcement
- Decision-making capabilities
- Client Support
- Cash Handling
- Staff Training and Development
- POS System Operation
Certification
- ServSafe Food Protection Manager Certification - 12-13-23
Timeline
Shift Leader
Five Guys
01.2023 - 07.2024
Front of House Employee
Luconi's Pizza
11.2021 - 12.2022
GED -
Ged.com
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