Elda Cobos
San Juan,Texas
Summary
Dedicated Pharmacy Manager enthusiastic about helping diverse people and offering experience with regulatory requirements. Knowledgeable in day to day of pharmacy and an expert in dealing with patients and keeping them happy.. Bringing successful career history comprising more than 32 years.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
R & L Pharmacy
1002 W Sam Houston Ste 1 Pharr, Tx
01.2010 - Current
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Conducted medical device training to treat and rehabilitate illnesses and diseases safely.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Cetified Pharmacy Technician
JC Pharmacy
Pharr, TX
02.2004 - 01.2010
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Managed opening and closing duties for pharmacy.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Cerified Pharmacy Technician
Newcombe Pharmacy
Pharr, TX
09.1990 - 06.2002
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Resolved third-party billing, computer system and customer service issues.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Education
No Degree - Pharmacy
University of The Incarnate Word
San Antonio, TX05.2027
Associate of Science - Pharmacy (Pre-Pharmacy)
South Texas College
Mcallen, TX05.2023
Skills
- Direct Patient Care
- Patient Profiles
- Regulatory Requirements
- Profit Margins
- Pharmacy Records Management
- Overseeing Pharmacy Operations
- Drug Utilization Review
- Health Information Policy and Procedure Development
- Drug Inventory Management
- Staff Management
- Medicare Compliance
- Staff Training
- Purchasing Management
- Medicare and Medicaid Processes
- Budget Administration
- Operations Management
- Medication Therapy Management
Certification
- Registered Pharmacy Technician - 1996 to Present
- Certified Immunization Specialist, APha-
Languages
Spanish
Full Professional
Timeline
Pharmacy Manager
R & L Pharmacy
01.2010 - Current
Cetified Pharmacy Technician
JC Pharmacy
02.2004 - 01.2010
Cerified Pharmacy Technician
Newcombe Pharmacy
09.1990 - 06.2002
No Degree - Pharmacy
University of The Incarnate Word
Associate of Science - Pharmacy (Pre-Pharmacy)
South Texas College