Elden Asare
Monaca,PA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in gyms and offices. Solid team player with positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Energetic and results-oriented with exemplary passion for developing relationships. Authorized to work in the US for any employer
Overview
1823
1823
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Select Medical Central Business Office
Canonsburg, PA
12.202 - Current
- Assisted patients with billing inquiries, processed payments, and set up payment plans as necessary, ensuring transparent financial communication.
- Liaised with medical staff, insurance companies, and other healthcare providers to facilitate seamless information flow.
- Ensured compliance with HIPAA and other healthcare regulations, maintaining the highest standards of patient privacy and security.
Campus Recreation- Facility Supervisor
Slippery Rock University
Slippery Rock, PA
02.2022 - 08.2023
- Attend patrons needs, such as helping with issues regarding the facility, memberships, and equipment
- Effectively multitasked by overseeing weight room, front desk duties, and basketball courts all while resolving patron-related concerns.
- Implemented and enforced gym policies and procedures to maintain order and safety.
Manager
General Nutrition Center
Monaca, PA
05.2022 - 08.2022
- Provided personalized recommendations based on customer needs and health goals.
- Ensured the store was well-stocked by managing inventory, placing orders, and receiving shipments.
- Analyzed sales data to identify trends and opportunities for growth.
- Conducted regular team meetings to discuss goals, performance, and store updates.
Assistant Manager
Planet Fitness
Monaca
07.2019 - 08.2020
- Applied strong communication and negotiation skills regarding refunds and merchandise exchanges.
- Enhanced customer satisfaction by approaching conversations with a positive attitude.
- Managed cash handling procedures, including daily reconciliation and deposit preparation.
Education
Penn State University
05.2020
Central Valley High School
06.2019
Some College (No Degree) - Healthcare Administration
Slippery Rock University
Slippery Rock, PASkills
- Medical Terminology
- Billing and coding
- Insurance Billing
- Customer Service
- Microsoft Office
- Data Entry
- Multitasking
Certification
CPR/AED
References
- References available at request
Timeline
Manager
General Nutrition Center
05.2022 - 08.2022
Campus Recreation- Facility Supervisor
Slippery Rock University
02.2022 - 08.2023
Assistant Manager
Planet Fitness
07.2019 - 08.2020
Penn State University
Central Valley High School
Some College (No Degree) - Healthcare Administration
Slippery Rock University
CPR/AED
Patient Access Representative
Select Medical Central Business Office
12.202 - Current
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