Eleanor Hand
Troy
Summary
Ability to work with children of all ages and skill levels. Extremely patient, excellent at working well with coworkers, and able to creatively and effectively aid each child's particular learning style. Willingness to assist with any task given. Known for reliability, efficiency, and consistent approach to achieving goals.
Overview
5
5
years of professional experience
Work History
Crew Member
Coldstone Creamery
Troy, OH
07.2025 - Current
- Delivered exceptional customer service by efficiently handling orders and resolving inquiries.
- Operated ice cream machines and equipment, ensuring adherence to safety and cleanliness standards.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits
Lifeguard Assistant Manager at Troy Country Club
Swimsafe Pool Management
Troy, OH
05.2023 - 09.2024
- Evaluated lifeguard performance regularly, providing constructive feedback on areas of improvement.
- Improved facility cleanliness standards by delegating tasks efficiently among lifeguard staff members.
- Participated in ongoing professional development courses and certifications in life-saving techniques.
- Tested and maintained water quality with periodic sampling.
Swim Lesson Instructor
Troy Country Club
Troy, OH
05.2021 - 09.2024
- Developed and taught personalized swim lesson plans tailored to individual skill levels and goals.
- Conducted regular assessments to track student progress and adjust instruction as needed.
- Collaborated with parents to communicate progress, address concerns, and promote student engagement.
- Contributed to a safe and enjoyable learning environment by enforcing pool rules and maintaining constant supervision of students.
- Conducted private one-on-one swim lessons for students requiring specialized attention or advanced skill development.
Lifeguard at Troy Country Club
Swimsafe Pool Management
Troy, OH
05.2021 - 09.2024
- Learned and maintained proficiency in First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
High School Diploma -
Covington High School
Covington, OH05-2023
Skills
- Team management
- Customer service
- Incident reporting
- AED operation
- Work well under pressure
- Time management
- Compassionate for all learning differences
- First aid administration
- CPR certification
- Confidentiality understanding
- Child safety & supervision
- Multitasking
Timeline
Crew Member
Coldstone Creamery
07.2025 - Current
Lifeguard Assistant Manager at Troy Country Club
Swimsafe Pool Management
05.2023 - 09.2024
Swim Lesson Instructor
Troy Country Club
05.2021 - 09.2024
Lifeguard at Troy Country Club
Swimsafe Pool Management
05.2021 - 09.2024
High School Diploma -
Covington High School