Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Eleanor Malmborg

South Salt Lake,UT

Summary

Dynamic and customer-focused professional with extensive experience at Vail Resorts Inc. Proven ability to excel in high-pressure environments while delivering exceptional guest relations. Skilled in multitasking and safe food handling, consistently enhancing operational efficiency and customer satisfaction. Recognized for maintaining a clean and welcoming atmosphere, ensuring an outstanding dining experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Vail Resorts Inc
06.2024 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Busser

Vail Resorts Inc
06.2024 - Current
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Crew Member

Menchie's Frozen Yogurt
05.2024 - 08.2024
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Cashier

Vail Resorts Inc
11.2022 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma -

Highland High School
Salt Lake City, UT
06-2027

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Guest relations
  • Safe food handling

Certification

  • ServSafe

Timeline

Restaurant Hostess

Vail Resorts Inc
06.2024 - Current

Busser

Vail Resorts Inc
06.2024 - Current

Crew Member

Menchie's Frozen Yogurt
05.2024 - 08.2024

Cashier

Vail Resorts Inc
11.2022 - 05.2024

High School Diploma -

Highland High School

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Eleanor Malmborg