Eleanor Wyszczelski
Summary
Dedicated and hardworking professional with proven experience in food service, team leadership, and day-to-day operations. Trusted to lead teams, maintain high standards, handle customer concerns, and keep fast-paced environments running smoothly. A dependable, motivated team player who takes pride in delivering quality work and creating a positive experience for both customers and coworkers.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Team Manager
Panera Bread
Grosse Pointe, Michigan
03.2025 - Current
- Supervises a team of employees, maintaining a positive and productive atmosphere to enhance employee experience.
- Handles customer complaints regarding food quality or service promptly and professionally.
- Assesses customer needs quickly to enhance service delivery.
- Directs food delivery and presentation to maintain catering operations.
- Ensures compliance with all local health department regulations, including sanitation standards, labeling requirements, and pest control activities.
- Monitors food inventory levels and places orders.
- Interviews potential candidates for open positions within the staff.
Hostess
Brine Oyster House
Grosse Pointe Park, MI
12.2025 - Current
- Greets and seats guests in a warm and friendly manner.
- Manages Resy to optimize seating arrangements.
- Coordinates with kitchen staff for timely table turnover.
- Trains new hosts on procedures and customer service standards.
- Answers phone inquiries to schedule and confirm reservations, records takeout orders using Toast and responds to service questions.
- Maintains cleanliness and organization of waiting area.
Server
Red Crown
Grosse Pointe Park, MI
03.2023 - 11.2025
- Provided exceptional customer service in fast-paced dining environment.
- Handled customer inquiries and resolved issues effectively.
- Maintained knowledge of menu items and daily specials for guest assistance.
- Assisted kitchen staff by delivering food and drinks promptly.
- Collaborated with team to ensure smooth service during peak hours.
Court Clerk Intern
31st District Court
Hamtramck, Michigan
06.2023 - 08.2025
- Processed payments from litigants for fines imposed by judges during trials.
- Processed court documents and maintained accurate filing systems.
- Inputted data into computer systems related to case files or other court activities.
- Collaborated with staff to streamline administrative processes effectively.
- Answered phone calls from attorneys or members of the public regarding court cases or procedures.
- Organized incoming and outgoing mail, including sorting, distributing, and filing correspondence.
Education
Bachelor of Arts - Public Policy
Wayne State University
Detroit, MI05-2027
High School Diploma -
Regina High School
Warren, MI05-2023
Skills
- Food safety compliance
- Inventory counts
- POS operations
- Shift management
- Team leadership
- Customer service
- Conflict resolution
- Local marketing initiatives
Certification
- ServSafe: Food Protection Manager Certification
- TIPS Alcohol Safety
- CPR/AED/First Aid
Affiliations
- Volunteer, Community Outreach- Hamtramck Fire Department
Timeline
Hostess
Brine Oyster House
12.2025 - Current
Team Manager
Panera Bread
03.2025 - Current
Court Clerk Intern
31st District Court
06.2023 - 08.2025
Server
Red Crown
03.2023 - 11.2025
Bachelor of Arts - Public Policy
Wayne State University
High School Diploma -
Regina High School