Eleasha Jacobs
Southfield,MI
Summary
Highly motivated individual and results-driven professional with 5 years of experience as a Lead Sales Keyholder and 8 years in retail, sales, and exceptional customer service. Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success, and achieve positive results.
Overview
9
9
years of professional experience
Work History
Lead Sales Key Holder
Lavish Locks of Love Boutique
Southfield, MI
11.2019 - 05.2025
- Oversaw daily opening and closing duties, such as counting register funds, separating charge slips, and balancing drawers.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Maintained regular communication with manager to discuss daily tasks, sales goals, and prioritization of responsibilities.
- Greeted customers and finalized purchases, and provided exceptional customer service.
- Resolved any customer complaints in a timely manner while demonstrating excellent problem-solving abilities.
Retail Sales Associate
Plato's Closet
Novi, Michigan
07.2017 - 10.2019
- Provided excellent customer service, resolving issues, and answering queries promptly.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Successfully managed multiple tasks simultaneously.
Retail Sales Associate
Charlotte Russe
Troy, Michigan
08.2016 - 07.2017
- Focused on customer satisfaction, resolving issues, and offering assistance.
- Restocked shelves, racks, and bins with the latest merchandise, and changed signage to promote special items.
- Handled price checks, merchandise transfers, and fitting room returns to keep the store orderly and efficient.
- Promotion to holiday manager.
Education
Associate of Applied Science - Cosmetology
P&A Scholars Beauty School
Ferndale, MI03-2016
High School Diploma -
Berkley High School
Berkley, MI05.2014
Skills
- POS
- Customer service
- Time management
- Communication
- Adaptability
- Problem solving
- Organization
- Critical thinking
- Team-oriented
- Microsoft Office
Timeline
Lead Sales Key Holder
Lavish Locks of Love Boutique
11.2019 - 05.2025
Retail Sales Associate
Plato's Closet
07.2017 - 10.2019
Retail Sales Associate
Charlotte Russe
08.2016 - 07.2017
Associate of Applied Science - Cosmetology
P&A Scholars Beauty School
High School Diploma -
Berkley High School
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