Summary
Overview
Work History
Education
Skills
Timeline
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Elena Garfield

Rapid City,SD

Summary

  • Invested in customer satisfaction at Applebee's by mastering multitasking and team collaboration, significantly enhancing guest experiences.
  • Skilled in POS systems and adept at guest engagement, I embody a strong work ethic and professional appearance, driving efficiency and service excellence.
  • Motivated with engaging personality and approachable. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

3
3
years of professional experience

Work History

Server

Ruby Tuesday
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Hostess Trainer

Applebee's Neighborhood Grill & Bar
08.2021 - 08.2024
  • Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
  • Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
  • Promoted a culture of teamwork among all front-of-house staff which resulted in better collaboration and higher efficiency levels.
  • Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.
  • Trained and mentored new hostesses, resulting in increased efficiency of the team as a whole.

Education

Cosmetology -

The Salon Professional Academy
Rapid City, SD
03.2025

Skills

Strong Work Ethic

Exceptional Customer Service

Guest Engagement

Professional Appearance

Attention to Detail

Reliability

Relationship Building

Timeline

Server

Ruby Tuesday
08.2024 - Current

Hostess Trainer

Applebee's Neighborhood Grill & Bar
08.2021 - 08.2024

Cosmetology -

The Salon Professional Academy

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Elena Garfield