Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Elena Guerrero

Elena Guerrero

Killeen,TX

Summary

- Works effectively in a multicultural environment, goal-oriented, organized, focused, enthusiastic, and positive - Loves to meet new people, works well with others as a team or individually - Not afraid of learning new skills or ways of doing things; always "mission first" - Communicates in a positive, supportive way with co-workers, clients, and families - Strong work ethics and experience in working multiple shifts/ floating positions - Exceptional critical thinking and decision-making skills developed through a broad variety of experiences

Overview

24
24
years of professional experience

Work History

Access Service Representative II

BSW Temple
02.2024 - Current
  • - Performing various patient access and registration tasks... per HIPAA requirements
  • - Managing patient flow while coordinating with other healthcare professionals
  • - Recording and verifying insurance information, engaging patients in financial discussion

Door Dasher

Killeen, TX
07.2023 - 02.2024
  • - Pick up and deliver orders from various stores and restaurants
  • - Communicate effectively with clients regarding unavailable items
  • - Maintain proper temperature and quality of food items during delivery

Scheduler

Austin Gastro, Round Rock, TX
01.2015 - 04.2020
  • - Scheduled appointments for multiple physicians and PAs
  • - Verified insurance and managed patient communications
  • - Created estimates, collected payments, and supported emergency scheduling
  • - Trained new staff and handled Spanish-speaking patient coordination

Patient Coordinator

Kool Smiles
01.2012 - 01.2014
  • - Scheduled and confirmed dental appointments for children and adults
  • - Managed insurance verification and patient records
  • - Coordinated patient follow-up appointments and recall scheduling

Caregiver / Med Tech / Clinical Assistant / House Lead

Via Elegante
01.2008 - 01.2010
  • - Provided direct patient care, vital signs, and ADLs
  • - Managed MARs and coordinated medication changes with pharmacists
  • - Communicated with PCPs regarding hospital discharges and medication changes

Caregiver

Synergy Home Care
01.2008 - 01.2009
  • - Provided in-home care for elderly and hospice patients
  • - Performed house cleaning, meal prep, and transport assistance
  • - Supported emotional and spiritual needs of patients and families

Enteral Technician

Advantacare
01.2005 - 01.2008
  • - Coordinated delivery of enteral nutrition supplies and assisted with pump troubleshooting
  • - Processed physician orders and referrals from hospitals
  • - Communicated with medical staff regarding patient prescriptions

CNA II

San Jose Medical Center
01.2003 - 01.2004
  • - Provided direct pediatric care in general and ICU settings
  • - Transcribed physician orders and managed supply inventory
  • - Assisted in emergency situations including blood transfusions

GVN

Scott & White Memorial Hospital
01.2001 - 01.2003
  • - Provided care across all hospital units from infant to elderly
  • - Performed assessments, ADLs, and documented patient conditions

Education

Certificate of Completion -

Licensed Vocational Nursing Program
Killeen, TX
01.2001

High School Diploma -

Central Texas College
Killeen, TX
01.1999

Skills

  • Patient confidentiality
  • Documentation accuracy
  • Professionalism and courtesy
  • Insurance verification

Languages

Spanish
Native or Bilingual

Timeline

Access Service Representative II

BSW Temple
02.2024 - Current

Door Dasher

Killeen, TX
07.2023 - 02.2024

Scheduler

Austin Gastro, Round Rock, TX
01.2015 - 04.2020

Patient Coordinator

Kool Smiles
01.2012 - 01.2014

Caregiver / Med Tech / Clinical Assistant / House Lead

Via Elegante
01.2008 - 01.2010

Caregiver

Synergy Home Care
01.2008 - 01.2009

Enteral Technician

Advantacare
01.2005 - 01.2008

CNA II

San Jose Medical Center
01.2003 - 01.2004

GVN

Scott & White Memorial Hospital
01.2001 - 01.2003

Certificate of Completion -

Licensed Vocational Nursing Program

High School Diploma -

Central Texas College